Current date/time is Tue Jun 18, 2019 1:49 am

Social Media Support Center Help Center

Use of cookies
Use of cookies

TSNF FAQ

How do I create an account?
Click on the Register button on the navigation bar at the top of the forum. Read through and agree to the terms of use. Then, fill out the required information, including a password of your choice (which will be used to access your account here on the forum). Afterward, click Submit, and your account will be created and ready to use.
If you are having any problems registering for an account here on the forum, contact us.
Back to top Back to top

What are "Posts" and how to I make them?
In a Topic you wish to leave a reply in, scroll down and near the end of the page you'll see the writing box. Write your message in it and then click on Send. Alternatively, you may also click the button, located on the left corner of both the beginning of the topic and the end. If you wish to edit your own posts, find the post and then click on . Please note that you are only able to edit your posts for 7 days after being posted.
Back to top Back to top

How do I make a New Topic?
In order to make a new thread/topic, navigate to the correct section. For example, if you need to ask a Facebook question, go to Facebook Support Section of this forum. Then, click on Write an appropriate title, description, & body, then hit the Send button to post your topic.
Back to top Back to top

How do I change my Avatar/Profile Picture?
Click on the Account button at the top and then the Profile Picture Settings submenu. If the picture is located on your disk, click Select File button. If it's already hosted on a webpage, paste the link on the Upload an avatar from an URL field.
Back to top Back to top

How do I change my signature and how do I attach it to my messages?
Click the Account button at the top, and then the Privacy Settings sebmenu. Select Yes for the Always attach my signature field. After that, click on the Signature tab, and write anything you want using BBcode.
Please note that you need at least ten (10) posts in order to be able to display a signature. This restriction has been placed in order to help cut down on the amount of spam.
Back to top Back to top

How can I chat with other members? / How do I use the Forum's built-in chatbox?
Click on the Chat button located on the bottom right of your screen, then on Log in. Please note that the chat button may not appear on all pages. If you cannot see them on any pages, please update your web browser to the latest version available.
Back to top Back to top

What are PM's and VM's?
PM - Private Message. Only you and the person who you send it to will be able to read it. You need at least 5 public posts to send PM's.
VM - Visitor Message. These are similar to Facebook's Wall Posts - you can post messages on a forum member's forum profile page.
Back to top Back to top

How do I send a private message (PM)?
Click on Inbox, then the button, write the name of the recipient, a title and a body, and hit Send.
Alternatively, you can click the button below a member's profile to send him/her a PM.
Back to top Back to top

How do I post a new VM (Visitor Message) on someone's wall?
In order to post a new VM on someone's profile, click on the Wall tab and then on the button.
Please note that you may have to be friends with this member in order to write a new post on his/her profile.
Back to top Back to top

I don't want to get any more emails from The Social Networking Forum. How can I do this?
Click the Account button, select the Privacy Settings submenu and choose No for Allow Newsletters.
Back to top Back to top

How do I give reputation to someone?
If you like someone's post and/or find it helpful, feel free to 'Like' it. To do so, simply click the icon associated with the post. The button will disappear and you'll see a 'Thumbs up' icon on the top right of the post. Note that you can only 'Like' each post once.

The ability to 'Dislike' a post has been removed from the board.
Back to top Back to top

How do I get "TSNF Credits" and what can I spend them on?
TSNF Credits are earned by making topics and posts. When you make a new topic you get 3 TSNF Credits and for every post you get 1 TSNF Credit; for every new added friend and wall post on your Wall you get 5 TSNF Credits. Those can be spent on our TSNF Shop, with things you can acquire, such as graphics and username changes, in exchange for your earned credits.
Please note that TSNF Credits and Facebook credits are different; they are completely separate and are not related in any way.
Back to top Back to top

How do I change my TSNF Status?
You'll notice a "Status" field below some people's posts.
You can make your own by clicking the Account button, then Account Settings, TSNF Profile, Status.
Back to top Back to top

How do I add a new Forum Friend?
TSNF Forum allows you to add forums members as friend, similar to what Facebook offers. Friends will be able to post in your Wall and see you online even if you hide your online status.
In order to add a member as friend, go to his/her profile and click on the button.
Back to top Back to top

How do I block a member?
Blocked members are the ones that won't be able to see your posts. You won't be able to read theirs either.
In order to block a member, go to his/her profile and click the button.
Back to top Back to top

I can't find my post!
Your post may have been moved or deleted. Make sure to check your posts by clicking the View Posts button, then the View your posts link. Or you can click here.
Back to top Back to top

My question wasn't answered and moved to "Abandoned Topics". What do I do?
We're sorry, but in order to keep our Facebook Help section clean, we can only keep active topics open. That's why we move topics that have no replies for 7 days to Awaiting Reply and give you 3 days to reply. If you do, it will be moved back to the proper section; if you don't, it will be considered abandoned and will be moved to the Abandoned Topics section.
If you still need assistance with your problem, you'll need to open up a New Topic.
Back to top Back to top

How do I donate to The Social Networking Forum?
Your donations help The Social Networking Forum stay advertisement-free, pay for its domain and develop new features. They are much appreciated!
We only take donations through PayPal accounts. If you want to donate, please click the Donate button on the left bottom side of the page. Any amount of donations are greatly appreciated!
Back to top Back to top

Use of cookies

Use of cookies
About Cookies

A cookie is a text file containing a limited amount of information, which is downloaded on the user computer when she/he is surfing on a website. It allows the forum to recognize the user during next visits to offer them optimal browsing experience.
A Cookie acts as a string of information that a website stores on a user's computer, and that the user's browser provides to the website each time the user submits a query to the website

Forumotion uses Cookies. The goal of a cookies is to identify the user as an user of the website. Cookies permit to personalize the advertising content available.
By browsing a Forumotion forum, you agree with the use of third-party services that may set up cookies on your browser. You have the option to object to the filing of advertising cookies on your computer. If you choose this option, you will continue to see ads but these are not targeted to your interests centers.
The Forumotion forums use some web analytics tools to allow administrators to better understand the behavior of their users. These tools may use cookies to collect anonymous information and generate reports on forum statistics without users be identified personally.

Cookies management

Storage of cookies allows the user to fully enjoy the services offered on Forumotion forums. However, it is up to the User to determine if she/he authorized their use. The User agrees to be warned that blocking all types of cookies affects the good use of Forumotion forums and services.

Settings of the browser

Most of browsers let you manage Cookies individually. The help menu, included on each browser, describes how to refuse cookies for all websites, except websites you trust. Further information about cookies manage are available on the each browser.
Back to top Back to top

Login and Registration Issues

Why can't I log in?
Have you registered? Seriously, you must register in order to log in. Have you been banned from the board? (A message will be displayed if you have.) If so, you should contact the webmaster or board administrator to find out why. If you have registered and are not banned and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact the board administrator -- they may have incorrect configuration settings for the board.
Back to top Back to top

Why do I need to register at all?
You may not have to -- it is up to the administrator of the board as to whether you need to register in order to post messages. However, registration will give you access to additional features not available to guest users such as definable avatar images, private messaging, e-mailing to fellow users, usergroup subscription, etc. It only takes a few minutes to register so it is recommended you do so.
Back to top Back to top

Why do I get logged off automatically?
If you do not check the Log me in automatically box when you log in, the board will only keep you logged in for a preset time. This prevents misuse of your account by anyone else. To stay logged in, check the box during login. This is not recommended if you access the board from a shared computer, e.g. library, internet cafe, university cluster, etc.
Back to top Back to top

How do I prevent my username from appearing in the online user listings?
In your profile you will find an option Hide your online status; if you switch this on you'll only appear to board administrators or to yourself. You will be counted as a hidden user.
Back to top Back to top

I've lost my password!
Don't panic! While your password cannot be retrieved it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time.
Back to top Back to top

I registered but cannot log in!
First check that you are entering the correct username and password. If they are okay then one of two things may have happened: if COPPA support is enabled and you clicked the I am under 13 years old link while registering then you will have to follow the instructions you received. If this is not the case then maybe your account need activating. Some boards will require all new registrations be activated, either by yourself or by the administrator before you can log on. When you registered it would have told you whether activation was required. If you were sent an e-mail then follow the instructions; if you did not receive the e-mail then check that your e-mail address is valid. One reason activation is used is to reduce the possibility of rogue users abusing the board anonymously. If you are sure the e-mail address you used is valid then try contacting the board administrator.
Back to top Back to top

I registered in the past but cannot log in anymore!
The most likely reasons for this are: you entered an incorrect username or password (check the e-mail you were sent when you first registered) or the administrator has deleted your account for some reason. If it is the latter case then perhaps you did not post anything? It is usual for boards to periodically remove users who have not posted anything so as to reduce the size of the database. Try registering again and get involved in discussions.
Back to top Back to top

User Preferences and settings

How do I change my settings?
All your settings (if you are registered) are stored in the database. To alter them click the Profile link (generally shown at the top of pages but this may not be the case). This will allow you to change all your settings.
Back to top Back to top

The times are not correct!
The times are almost certainly correct; however, what you may be seeing are times displayed in a timezone different from the one you are in. If this is the case, you should change your profile setting for the timezone to match your particular area, e.g. London, Paris, New York, Sydney, etc. Please note that changing the timezone, like most settings, can only be done by registered users. So if you are not registered, this is a good time to do so, if you pardon the pun!
Back to top Back to top

I changed the timezone and the time is still wrong!
If you are sure you have set the timezone correctly and the time is still different, the most likely answer is daylight savings time (or summer time as it is known in the UK and other places). The board is not designed to handle the changeovers between standard and daylight time so during summer months the time may be an hour different from the real local time.
Back to top Back to top

My language is not in the list!
The most likely reason is that Forumotion has not yet been translated into your language. If you have the opportunity and would like to help the community, please feel free to contact Forumotion support to offer your help in translating the service into your language.
Back to top Back to top

How do I show an image below my username?
There may be two images below a username when viewing posts. The first is an image associated with your rank; generally these take the form of stars or blocks indicating how many posts you have made or your status on the forums. Below this may be a larger image known as an avatar; this is generally unique or personal to each user. It is up to the board administrator to enable avatars and they have a choice over the way in which avatars can be made available. If you are unable to use avatars then this is the decision of the board admin and you should ask them their reasons (we're sure they'll be good!)
Back to top Back to top

How do I change my rank?
In general you cannot directly change the wording of any rank (ranks appear below your username in topics and on your profile depending on the style used). Most boards use ranks to indicate the number of posts you have made and to identify certain users. For example, moderators and administrators may have a special rank. Please do not abuse the board by posting unnecessarily just to increase your rank -- you will probably find the moderator or administrator will simply lower your post count.
Back to top Back to top

When I click the e-mail link for a user it asks me to log in.
Sorry, but only registered users can send e-mail to people via the built-in e-mail form (if the admin has enabled this feature). This is to prevent malicious use of the e-mail system by anonymous users.
Back to top Back to top

Posting Issues

How do I post a topic in a forum?
Easy -- click the relevant button on either the forum or topic screens. You may need to register before you can post a message. The facilities available to you are listed at the bottom of the forum and topic screens (the You can post new topics, You can vote in polls, etc. list)
Back to top Back to top

How do I edit or delete a post?
Unless you are the board admin or forum moderator you can only edit or delete your own posts. You can edit a post (sometimes for only a limited time after it was made) by clicking the edit button for the relevant post. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic that lists the number of times you edited it. This will only appear if no one has replied; it also will not appear if moderators or administrators edit the post (they should leave a message saying what they altered and why). Please note that normal users cannot delete a post once someone has replied.
Back to top Back to top

How do I add a signature to my post?
To add a signature to a post you must first create one; this is done via your profile. Once created you can check the Add Signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio box in your profile. You can still prevent a signature being added to individual posts by un-checking the add signature box on the posting form.
Back to top Back to top

How do I create a poll?
Creating a poll is easy -- when you post a new topic (or edit the first post of a topic, if you have permission) you should see a Add Poll form below the main posting box. If you cannot see this then you probably do not have rights to create polls. You should enter a title for the poll and then at least two options -- to set an option type in the poll question and click the Add option button. You can also set a time limit for the poll, 0 being an infinite amount. There will be a limit to the number of options you can list, which is set by the board administrator
Back to top Back to top

How do I edit or delete a poll?
As with posts, polls can only be edited by the original poster, a moderator, or board administrator. To edit a poll, click the first post in the topic, which always has the poll associated with it. If no one has cast a vote then users can delete the poll or edit any poll option. However, if people have already placed votes only moderators or administrators can edit or delete it; this is to prevent people rigging polls by changing options mid-way through a poll
Back to top Back to top

Why can't I access a forum?
Some forums may be limited to certain users or groups. To view, read, post, etc. you may need special authorization which only the forum moderator and board administrator can grant, so you should contact them.
Back to top Back to top

Why can't I vote in polls?
Only registered users can vote in polls so as to prevent spoofing of results. If you have registered and still cannot vote then you probably do not have appropriate access rights.
Back to top Back to top

Formatting and Topic Types

What is BBCode?
BBCode is a special implementation of HTML. Whether you can use BBCode is determined by the administrator. You can also disable it on a per post basis from the posting form. BBCode itself is similar in style to HTML: tags are enclosed in square braces [ and ] rather than < and > and it offers greater control over what and how something is displayed. For more information on BBCode see the guide which can be accessed from the posting page.
Back to top Back to top

Can I use HTML?
That depends on whether the administrator allows you to; they have complete control over it. If you are allowed to use it, you will probably find only certain tags work. This is a safety feature to prevent people from abusing the board by using tags which may destroy the layout or cause other problems. If HTML is enabled you can disable it on a per post basis from the posting form.
Back to top Back to top

What are Smileys?
Smileys, or Emoticons, are small graphical images which can be used to express some feeling using a short code, e.g. :) means happy, :( means sad. The full list of emoticons can be seen via the posting form. Try not to overuse smileys, though, as they can quickly render a post unreadable and a moderator may decide to edit them out or remove the post altogether.
Back to top Back to top

Can I post Images?
Images can indeed be shown in your posts. However, there is no facility at present for uploading images directly to this board. Therefore you must link to an image stored on a publicly accessible web server, e.g. https://www.some-unknown-place.net/my-picture.gif. You cannot link to pictures stored on your own PC (unless it is a publicly accessible server) nor to images stored behind authentication mechanisms such as Hotmail or Yahoo mailboxes, password-protected sites, etc. To display the image use either the BBCode [img] tag or appropriate HTML (if allowed).
Back to top Back to top

What are Announcements?
Announcements often contain important information and you should read them as soon as possible. Announcements appear at the top of every page in the forum to which they are posted. Whether or not you can post an announcement depends on the permissions required, which are set by the administrator.
Back to top Back to top

What are Sticky topics?
Sticky topics appear below any announcements in viewforum and only on the first page. They are often quite important so you should read them where possible. As with announcements the board administrator determines what permissions are required to post sticky topics in each forum.
Back to top Back to top

What are Locked topics?
Locked topics are set this way by either the forum moderator or board administrator. You cannot reply to locked topics and any poll contained inside is automatically ended. Topics may be locked for many reasons.
Back to top Back to top

User Levels and Groups

What are Administrators?
Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users, creating usergroups or moderators, etc. They also have full moderator capabilities in all the forums.
Back to top Back to top

What are Moderators?
Moderators are individuals (or groups of individuals) whose job it is to look after the running of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to prevent people going off-topic or posting abusive or offensive material.
Back to top Back to top

What are Usergroups?
Usergroups are a way in which board administrators can group users. Each user can belong to several groups (this differs from most other boards) and each group can be assigned individual access rights. This makes it easy for administrators to set up several users as moderators of a forum, or to give them access to a private forum, etc.
Back to top Back to top

How do I join a Usergroup?
To join a usergroup click the usergroup link on the page header (dependent on template design) and you can then view all usergroups. Not all groups are open access -- some are closed and some may even have hidden memberships. If the board is open then you can request to join it by clicking the appropriate button. The user group moderator will need to approve your request; they may ask why you want to join the group. Please do not pester a group moderator if they turn your request down -- they will have their reasons.
Back to top Back to top

How do I become a Usergroup Moderator?
Usergroups are initially created by the board administrator who also assigns a board moderator. If you are interested in creating a usergroup then your first point of contact should be the administrator, so try dropping them a private message.
Back to top Back to top

Private Messaging

I cannot send private messages!
There are three reasons for this; you are not registered and/or not logged on, the board administrator has disabled private messaging for the entire board, or the board administrator has prevented you individually from sending messages. If it is the latter case you should try asking the administrator why.
Back to top Back to top

I keep getting unwanted private messages!
In the future we will be adding an ignore list to the private messaging system. For now, though, if you keep receiving unwanted private messages from someone, inform the board administrator -- they have the power to prevent a user from sending private messages at all.
Back to top Back to top

I have received a spamming or abusive e-mail from someone on this board!
We are sorry to hear that. The e-mail form feature of this board includes safeguards to try to track users who send such posts. You should e-mail the board administrator with a full copy of the e-mail you received and it is very important this include the headers (these list details of the user that sent the e-mail). They can then take action.
Back to top Back to top

Forum Issues

Who wrote this bulletin board?
This software (in its unmodified form) is produced, released and is copyrighted phpBB Group. It is made available under the GNU General Public License and may be freely distributed; see link for more details. Forumotion hosts and update this forum for free.
Modifications/deletions/functionalities additions have been done compared to the original script.
Back to top Back to top

Why isn't X feature available?
This software was written by and licensed through phpBB Group. If you believe a feature needs to be added then please visit the phpbb.com website and see what the phpBB Group has to say. Please do not post feature requests to the board at phpbb.com, as the Group uses sourceforge to handle tasking of new features. Please read through the forums and see what, if any, our position may already be for features and then follow the procedure given there. If you think a function must be added, please visit the support forum and see what other users and administrators think about it.
Back to top Back to top

Whom do I contact about abusive and/or legal matters related to this board?
You should contact the administrator of this board. If you cannot find who that is, you should first contact one of the forum moderators and ask them who you should in turn contact. If you still get no response, you should send a report to us by using the litigation tool (by clicking here)
Back to top Back to top

Jump to: