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my fb not loading. pls help.. :(

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my fb not loading. pls help.. :( Empty my fb not loading. pls help.. :(

Post by shahulhameed31 Tue Jul 05, 2011 8:42 am

hi,
i started to have this problem from few days ago.. that, fb in my laptop not loading properly.. i tried with different accounts too but the problem still exists..but when i try to login in another computer which using windows xp, my account work fine.
and also i tried another laptop which using windows 7, still my account cant open..
i am using windows vista home premium.
i can see the top and bottom blue bar and the icons when i login, but it not responding while clicking on it..
but if i click on the account tab on top right, it works fine, so i can go through all my settings.
same happening to all other fb accounts i try to login trough my laptop..
can someone pls help wiht this issue..Happy
thanks in advance..
shahulhameed31
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Post by Admin Tue Jul 05, 2011 3:05 pm

Starting with the basics, what browser do you use? Have you tried clearing its cookies and cache?
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Post by shahulhameed31 Tue Jul 05, 2011 4:07 pm

i have IE and firefox and chrome.. in all three its not working and the same error..
i do tried clearing cache and cookies and everything.. still the same issue.. Sad
pls help..
ps:- my default browser is firefox.
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Post by Admin Tue Jul 05, 2011 4:15 pm

Can you access Facebook without a problem from any of the following URLs?

#1: [You must be registered and logged in to see this link.]
#2: [You must be registered and logged in to see this link.]
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Post by shahulhameed31 Tue Jul 05, 2011 4:30 pm

#1: works fine in all aspects, but open the page like chat window. and kinda wierd.. Happy
#2: works in the beginning and then if i go deep,(like into messages or friends profile) the old issue again..
what should i do now friend?
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Post by Tim Thu Jul 14, 2011 5:51 am

Could you please post a screenshot of the error window you're receiving?
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Post by shahulhameed31 Thu Jul 14, 2011 6:32 am

thanks Tim, really appreciate ur concern.. my fb 90% ok now.. and its back to the normal fb..i didnt do anything to it.
now i have only issue with the message(pm section) it stucks with the login icon.. so i am scared to touch pm now..Sad
other than that nothing.. everything works fine..
if u have any remedy for this issue pls let me know.
thanks.
ps:- screen shot below.
[You must be registered and logged in to see this image.]
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Post by Tim Thu Jul 14, 2011 7:14 pm

Hmm, but if you use another computer (such as the Win XP one you mentioned in your first post) everything works fine?
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Post by shahulhameed31 Fri Jul 15, 2011 7:06 am

yeah u rite Tim, but its kinda confusing though.. Sad
i think may be someone hack my profile... very dissapointed.
bcoz nobody knows whats wrong with my profile..
Sad
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Post by shahulhameed31 Fri Jul 15, 2011 7:36 am

did u know y my chat window is on top left of my fb profile/wall screen..
and it is totally shattered every where.. i cant chat unless i go to settings menu then the chat window come to the normal place(bottom right).
Sad
can someone pls help..
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Post by Ruby Fri Jul 15, 2011 1:48 pm

The Listener wrote:Starting with the basics, what browser do you use? Have you tried clearing its cookies and cache?

More also from me; what, if any, is your Antivirus program etc and when did you last run full computer scans ?
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Post by shahulhameed31 Sat Jul 16, 2011 3:43 am

thanks Ruby for considering,
i am using avast antivirus. (6.0.1203)
and i very often run full scan. says no virus found.
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Post by Tim Sun Jul 17, 2011 6:15 am

Because your account works fine on another computer, and other accounts have this problem only when logged into your computer, it seems to be a problem with your computer specifically.

Have you installed any 'Facebook modifying' software?
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Post by shahulhameed31 Sun Jul 17, 2011 10:21 am

oh i see..
what do u mean by facebook modifying softwre?
i think i am not.. its the normal fb for me.. ( see pic i uploded on ur request, thats the fb i using.)
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Post by Tim Sun Jul 17, 2011 7:16 pm

Not on the Facebook site itself, but any third-party apps that are related to Facebook (ie. installed on your computer)
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Post by shahulhameed31 Mon Jul 18, 2011 4:40 am

oh i see,
i think i synchronize fb chat with yahoo messenger..thats the only thing i done..
so thats the one causing this problem?


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Post by Tim Mon Jul 18, 2011 5:36 am

It's possible (although unlikely). Try turning it off and see what happens.
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Post by shahulhameed31 Mon Jul 18, 2011 7:08 am

i turned it off alredy and the issue still the same.. Sad
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