Facebook Popup

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Facebook Popup

Post by aspen on Fri Dec 02, 2011 6:55 pm

Hi, I have been getting this pop up on my page. How can I get rid of it.
I usually close it but would rather it not appear.



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Re: Facebook Popup

Post by Ruby on Sat Dec 03, 2011 7:15 am

On what' Page' does it appear? Your Log- in or your Wall or...where please?

How do you 'close' it? By what method?

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Re: Facebook Popup

Post by aspen on Sat Dec 03, 2011 6:39 pm

Hi Ruby,
When I switch to my Fanpage it pops up on both home and profile page of the Fanpage and the box does have a CLOSE facility which when pressed I can then proceed to post and do other actvities on the Fanpage. It started with Facebooks latest changes.
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Re: Facebook Popup

Post by Ruby on Sat Dec 03, 2011 9:16 pm

Have you yet tried to close it by use of Task Manager?

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Re: Facebook Popup

Post by aspen on Sun Dec 04, 2011 7:22 pm

Not sure what you mean by using task Manager.I have never been shown how to use it except pressing Ctrl Alt Delete.
Once it has been closed by clicking the CLOSE in the Popup's pink box it is fine but soon as I click on say Home or the Logout/Help icon or back to Profile the popup reappears and the only way to get rid of it is to again click CLOSE in the box. I have tried to find out by googling what this pink box popup is but to no avail.
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Re: Facebook Popup

Post by aspen on Sun Dec 04, 2011 8:45 pm

Hi Ruby, I came across this on FAQ on the Facebook Help. I will have a look at it.

"Authentication Failure..." error.
If you are seeing an "Authentication Failure You are not permitted to do that" error, please report this issue here.

I reported the problem and they sent back an automated email referring to the problem. They also gave a link to one of their pages but I was unable to see any reference to it amongst all the problems they seem to have. link below for those who wish to Like that page.
[You must be registered and logged in to see this link.]



Last edited by aspen on Mon Dec 05, 2011 2:44 am; edited 1 time in total (Reason for editing : Added Info)
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Re: Facebook Popup

Post by aspen on Fri Dec 09, 2011 8:03 pm

Hi , I am still experiencing this annoying pop up problem after having reported it. What is the normal excepted time before reporting the problem again to the Facebook team?
(There are more than 800 million active users and of these 50% log on to Facebook in any given day) so is there any hope of such a problem being resolved? o.O? On the day I complain a few hours later all is fixed.You Beauty. Patience appears to be always a virtue. Yay


Last edited by aspen on Sat Dec 10, 2011 4:51 am; edited 1 time in total (Reason for editing : update)
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Re: Facebook Popup

Post by Ruby on Sat Dec 17, 2011 7:04 am

Hi guys!!!!

Did this get 'fixed' or ......

( can we send it to Solved or ...???)

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Re: Facebook Popup

Post by aspen on Sun Dec 18, 2011 7:28 pm

Yes please. I was almost astonished that it got resolved by Facebook. Being how big they are we are but a drop in the ocean.
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Re: Facebook Popup

Post by Ruby on Tue Dec 20, 2011 5:23 am

aspen wrote:Yes please. I was almost astonished that it got resolved by Facebook. Being how big they are we are but a drop in the ocean.

Moved from Other to Solved!!!!

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