"Temporarily" Locked Out of Facebook for a Month

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"Temporarily" Locked Out of Facebook for a Month

Post by jpm on Wed Feb 15, 2012 5:03 pm

I sign on, then get this message:
"For security reasons your account is temporarily locked
If this account reflects your real name and personal information, please help us verify it."
Then I click continue and get a captcha
I fill that in correctly then get another message:
"No verification methods are currently available. Please come back later."

My account was locked out in mid-January. I reported it to FB several times. Followed their instructions, etc. I also noticed there were several threads - since locked - on this forum with the same problem. No answers there though.
Any ideas?
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Re: "Temporarily" Locked Out of Facebook for a Month

Post by Ruby on Fri Feb 17, 2012 4:54 pm

Moved from Password to Disabled problems


jpm wrote:I sign on, then get this message:
"For security reasons your account is temporarily locked


This suggests you may have logged in ( tried to !!) from a location that Facebook does not recognise as being you ?


I fill that in correctly then get another message:
"No verification methods are currently available. Please come back later."

This has not been an 'unusual' event from other threads in tisi section!!

My account was locked out in mid-January
.

Why? What happened and what email did you get from Facebook about this ?

I also noticed there were several threads - since locked - on this forum with the same problem. No answers there though.

Due unfortunately to people not coming back to their threads to give any progress report.

If people are that concerned about access to their Facebook account they ( I think ? ) will seek to come back to seek help

May be they are just not that bothered?

Ruby
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Re: "Temporarily" Locked Out of Facebook for a Month

Post by jpm on Sat Feb 18, 2012 9:07 am

Ruby wrote:Moved from Password to Disabled problems


jpm wrote:I sign on, then get this message:
"For security reasons your account is temporarily locked


This suggests you may have logged in ( tried to !!) from a location that Facebook does not recognise as being you ?
It is always from home, but my ISP uses dynamic addressing. Perhaps FB relies too heavily on IP-based security?



Ruby wrote:
jpm wrote:
I fill that in correctly then get another message:
"No verification methods are currently available. Please come back later."

This has not been an 'unusual' event from other threads in tisi section!!

Ruby wrote:
jpm wrote:My account was locked out in mid-January
.

Why? What happened and what email did you get from Facebook about this ?
I used the contact form several times to report the problem. I get a standard email back asking for screen shots. Then nothing more. Then I wait and report it again. Rinse, wash, repeat, etc.

Ruby wrote:
jpm wrote: I also noticed there were several threads - since locked - on this forum with the same problem. No answers there though.

Due unfortunately to people not coming back to their threads to give any progress report.

If people are that concerned about access to their Facebook account they ( I think ? ) will seek to come back to seek help

May be they are just not that bothered?
Unfortunately I am using mine to promote a startup business. I did not make my personal account an admin for the page I am maintaining :-( I have got around 16 likes on the page and I don't want to recreate it and start from zero.
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Re: "Temporarily" Locked Out of Facebook for a Month

Post by Ruby on Sat Feb 18, 2012 1:21 pm

Lets just make sure it is Facebook you seek to log into and not a phishing site?

[You must be registered and logged in to see this link.]

Try that link please?

Ruby
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Re: "Temporarily" Locked Out of Facebook for a Month

Post by jpm on Sat Feb 18, 2012 2:54 pm

No joy, Ruby. I get the same messages. I suspect FB has some kind of bug. The problem is that it doesn't seem to affect many people so there is no rush to fix it.
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Re: "Temporarily" Locked Out of Facebook for a Month

Post by Ruby on Sun Feb 19, 2012 2:48 pm

Please take a look down this lot

[You must be registered and logged in to see this link.]


and see what best fits your issue?

Do let us know what, if any, success you have ?

Ruby
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Re: "Temporarily" Locked Out of Facebook for a Month

Post by jpm on Sun Feb 19, 2012 4:50 pm

Nothing fit. I even did a search on the message text and nothing showed up. However, I did find another support address to contact Devil
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Re: "Temporarily" Locked Out of Facebook for a Month

Post by Ruby on Sat Feb 25, 2012 6:33 am

Hello again;do you have any feedback etc for us please? Sad

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Re: "Temporarily" Locked Out of Facebook for a Month

Post by jpm on Sat Feb 25, 2012 9:58 am

Nothing at all. No response from FB. Account still locked out.
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Re: "Temporarily" Locked Out of Facebook for a Month

Post by Ruby on Sun Mar 18, 2012 2:25 pm

Please tell us you do have some progress? Sad

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Re: "Temporarily" Locked Out of Facebook for a Month

Post by Ruby on Sun Mar 25, 2012 5:27 am

No feedback etc for a month so sadly sent from Hacked to abandoned

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