Hacked account

i have been locked out for a week, i rested my account for three days and was hacked...the whole way this started was i was hacked, got it back and then got locked out

i just submitted the contact form and i replied to their email with a screenshot as they requested...i will let you know what happens

Posts split merged and moved

Sounds like someone other than you knows your Facebook log in details and /or you are using a shared computer to access Facebook

Is that assumption correct?

Also if you got hacked while 'resting ' the account...how do you know it was hacked if you were not logging into it ?

Hi Ruby,

my hotmail was hacked first then my facebook....while i was resting it, i was still getting notifications and i got a password change notification. the IP was in the philipines and my name was changed as was my birthday, but i was able to get it back and change the password again, but i am still locked out. Since Friday when i submitted the contact form and replied to the autoresponder as they instructed, i have heard nothing and I am still locked out

Unfortunately you say nothing about the Protection you have on the one computer you use to access Facebook?

i got a password change notification

You I assume told them on the email link that you had not requested this change ?

If so such action on your part should have 'secured' the Facebook account for you enabling you to sort out the security or lack of on that one computer ...

It is vital that the computer has correct protection on it or you will get hacked again and again and again ....

yes i did tell them, but that did not get me back in...i am still getting the same message, "No verification methods are currently available. Please come back later."

my computer was not hacked...just my facebook

You still do not say what, if any, Protection you have on that one computer you use to access Facebook ?

What antivirus Protection is on it ( what program do you think is on there that is an antivirus program?)?

what does that have to do with my question? i have monitored ID and NMS. My computer was not hacked.

My only question is how do i get my facebook unblocked? i keep getting the message, "No verification methods are currently available. Please come back later."

cshel1970 wrote:what does that have to do with my question?

I asked that question for a good reason ...

Do you have any antivirus Protection on that computer?


How often do you still try to log into Facebook ?

i told you i have manage IDS and my computer was not hacked.

i have tried every other day after not trying for 4 days...how long should i rest it?