please help my fb account lock due to login approval...

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please help my fb account lock due to login approval...

Post by borlando82 on Sun Feb 26, 2012 3:35 pm

Please help me, this is what happened when i login my fb :

When I try to log in this comes up "Someone recently tried to log in to your account from an unrecognized computer or mobile device. Because you enabled login approvals, your account is temporarily locked."
*i copy paste this from what i see*
Review the Latest Efforts to Go
Someone just tried to log into your account from the device or mobile devices that are not known. Because you activate the notification comes in, your account is locked for a while.

Perform the following steps to regain access to your account.
*after i click continued*

Review the Latest Efforts to Go

Near Jakarta, JK, ID (February 22 at 19:17) of Firefox for Win7

*and there a map that show me where it's accessed before and i'm sure that is me and the choice is two, i have chose all of them and still the same*


i don't know / it's ok

*if i click i don't know, the fb then take me to change my password / recovery, and it's seems work but...it continued like this*

The name of the New Device

You have already saved maximum number of computers to your account. To remove an existing computer, visit your Account Settings after logging into Facebook. In the meantime, named this computer (eg Home, Work, Public Library, Computer Lab).
Name of the device:
(here i enter my device name)
save / don't save
*usually before if this happen i can enter my fb after i save the name of device, but over 4 days ago it can not and it said this untill now*


sorry, there is a problem

We are trying to fix it as soon as possible.

back
++++++++++++++++++++
and this is happened over and over again, i'm soo confused..
please help me
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Re: please help my fb account lock due to login approval...

Post by Ruby on Sun Feb 26, 2012 3:52 pm

Please check the email account associated with the Facebook account for any messages from Facebook...are there any and if so what do they tell you ?

And this is Facebook URL; is that what you are using?

[You must be registered and logged in to see this link.]

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please help my fb account lock due to login approval...

Post by borlando82 on Mon Feb 27, 2012 11:48 am

Please help me, this is what happened when i login my fb :

When I try to log in this comes up "Someone recently tried to log in to your account from an unrecognized computer or mobile device. Because you enabled login approvals, your account is temporarily locked."
*i copy paste this from what i see*
Review the Latest Efforts to Go
Someone just tried to log into your account from the device or mobile devices that are not known. Because you activate the notification comes in, your account is locked for a while.

Perform the following steps to regain access to your account.
*after i click continued*

Review the Latest Efforts to Go

Near Jakarta, JK, ID (February 22 at 19:17) of Firefox for Win7

*and there a map that show me where it's accessed before and i'm sure that is me and the choice is two, i have chose all of them and still the same*


i don't know / it's ok

*if i click i don't know, the fb then take me to change my password / recovery, and it's seems work but...it continued like this*

The name of the New Device

You have already saved maximum number of computers to your account. To remove an existing computer, visit your Account Settings after logging into Facebook. In the meantime, named this computer (eg Home, Work, Public Library, Computer Lab).
Name of the device:
(here i enter my device name)
save / don't save
*usually before if this happen i can enter my fb after i save the name of device, but over 4 days ago it can not and it said this untill now*


sorry, there is a problem

We are trying to fix it as soon as possible.

back
++++++++++++++++++++
and this is happened over and over again, i'm soo confused..
here is my screen shoot about the condition i talked above, but it's in indonesian language, above my copy paste is after i'm translate it

please help me

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borlando82
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Re: please help my fb account lock due to login approval...

Post by borlando82 on Mon Feb 27, 2012 11:49 am

here is my screen shoot about the condition i talked above, but it's in indonesian language, above my copy paste is after i'm translate it


[You must be registered and logged in to see this image.]


Last edited by borlando82 on Mon Feb 27, 2012 11:55 am; edited 1 time in total (Reason for editing : the picture doesn't show up)
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Re: please help my fb account lock due to login approval...

Post by Ruby on Tue Feb 28, 2012 5:31 am

Threads merged; please do not start a fresh topic for the same problem happy

Ruby
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Re: please help my fb account lock due to login approval...

Post by borlando82 on Tue Feb 28, 2012 11:44 am

sory, that i do mistake cause don't know how to upload image...do u can solves my problem?pls...
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Re: please help my fb account lock due to login approval...

Post by Ruby on Tue Feb 28, 2012 3:44 pm

Please try this

[You must be registered and logged in to see this link.]

But do tell us how if at all that computer is Protected?

Ruby
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Re: please help my fb account lock due to login approval...

Post by borlando82 on Tue Mar 06, 2012 9:55 am

thx before, i found my own solution later then...i hope everybody whose had this problems can try like this:
when u input ur password with wrong answear, fb will ask u if u fogrot ur password, usualy before i change my password like usualy way, but in this case i not change my password but change my email, u just follow link can't access this mail any more, u can change it if u know or remember ur own security fb question.
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Re: please help my fb account lock due to login approval...

Post by Ruby on Tue Mar 06, 2012 5:21 pm

Moved from Hacked to solved Yay

Ruby
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