FB account account 'temporarily locked' for a few months now.

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FB account account 'temporarily locked' for a few months now.

Post by Zavalus on Fri Oct 10, 2014 2:42 pm

Here's the problem.

Somewhere around the beggining of July, when I tried to log into my account, I got this:

"Your Account is Temporarily Locked
We’ve detected suspicious activity on your Facebook account and have temporarily locked it as a security precaution.
It’s likely that your account was compromised as a result of entering your password on a website designed to look like Facebook. This type of attack is known as phishing. Learn more in the Help Center.
Over the next few steps we’ll walk you through a security check to help secure your account, and let you log back in."


When I click 'Continue', I get a CAPTCHA test. I fill it, click 'Continue' again and get:

"Please Confirm Your Identity
No verification methods are currently available. Please come back later."


It's like that for a few months now.

Here's some more info:
1) I'm sure, I'm logging onto the official Facebook page.
2) I'm sure my PC is virus-free, since I do regular scans.
3) I never tried to log onto a page that looks like Facebook. I'm always cautious before logging anywhere and I check the URL every time.
4) I tried filling out the form from the retarded FB Help Center. No luck. It claims that I didn't fill all required fields, although I did fill every god Dang one, and even attached a photo of my government ID.
5) I tried resetting the accounts password. Still the same.
6) I tried reporting the account as hacked. Still the same.
7) I tried waiting 24 hours, 48 hours, and even a week before attempting to log in again. No luck.
Glasses In a desperate move, I recently made a copyright clami against myself, just to able to contact FB support. Still waiting for a response.

I would really appreciate any help. The personal account in question was linked to my band page and at this point it's affecting my business, since I have no contact with my FB fans.
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Re: FB account account 'temporarily locked' for a few months now.

Post by jisbaseball14 on Sat Oct 11, 2014 2:25 am

I'm having a similar problem. Only difference is when I enter the CAPTCHA, I get the message "Sorry, something went wrong. We're working on fixing this as soon as we can." I'm not even given any options for re-verification.

This is has been happening to me for a few days now.

Hope someone knows how to resolve this problem.
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Re: FB account account 'temporarily locked' for a few months now.

Post by Zavalus on Tue Oct 14, 2014 9:03 pm

After making a copyright claim against myself I only received an automated e-mail respons directing me to the FB Help Center. Jesus... Why do they even made a contact form, if it only spams your mailbox with links to the site.

Account is still 'temporarily' locked. No changes there.

What's interesting is that I still receive notifications (FB messages, upcoming birthdays, etc.) via my e-mail associated with the account in question.

I'm still waiting for anyone to help me out. If not a direct solution to my problem, I would be grateful for telling me how to contact FB.
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