Security Check Roadblock
3 posters
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Security Check Roadblock
1. I go to log in to FB as normal with my username & password but am re-directed to [You must be registered and logged in to see this link.]
2. "Please complete this security check. ___ thanks for reporting this problem with your account. We've temporarily locked your account so no one else can log in as you. To regain control of your information, please complete this quick security check". – But I never reported a problem! The only option is to click the Continue button.
3. This brings me to [You must be registered and logged in to see this link.] Step 1= "Verify Account. Choose verification method. Use your mobile phone" or "Already have a code?" (A code was sent to my email so I click on it).
4. This brings me to Confirm your account using your phone In order to confirm that you own this account, we need to send a security code to your phone (in a text message). Select which number you would like us to send the code to. Already have a code? I already have a code that was emailed to me so I click on "Already have a code?"
5. This brings me to "Please provide a response for the security check." The only option is to click on the "Confirm" button.
6. --This takes me back to Step 4 again! "Already have a code?" didn’t work so now I try "Send a text message to: my mobile number". Nothing happens. The page locks.
This happens over and over again. And has been going on for weeks!
Can someone help? Having read through other similar situations none are the same and I am now completely stuck.
2. "Please complete this security check. ___ thanks for reporting this problem with your account. We've temporarily locked your account so no one else can log in as you. To regain control of your information, please complete this quick security check". – But I never reported a problem! The only option is to click the Continue button.
3. This brings me to [You must be registered and logged in to see this link.] Step 1= "Verify Account. Choose verification method. Use your mobile phone" or "Already have a code?" (A code was sent to my email so I click on it).
4. This brings me to Confirm your account using your phone In order to confirm that you own this account, we need to send a security code to your phone (in a text message). Select which number you would like us to send the code to. Already have a code? I already have a code that was emailed to me so I click on "Already have a code?"
5. This brings me to "Please provide a response for the security check." The only option is to click on the "Confirm" button.
6. --This takes me back to Step 4 again! "Already have a code?" didn’t work so now I try "Send a text message to: my mobile number". Nothing happens. The page locks.
This happens over and over again. And has been going on for weeks!
Can someone help? Having read through other similar situations none are the same and I am now completely stuck.
jonbowers- New Member
Re: Security Check Roadblock
Try clearing your cookies and cache. If that doesn't solve the problem, try resetting your internet connection.
Josh- Ultimate SN Fan
Tried suggestions but still no joy
I emptied the cache and that didn't work. Tried a completely different browser but it still brings me to the same place. Here is what happens:
1. I log into FB
2. It immediately brings me to the "Please complete this security check" page (step 2 below) and then I go back into the loop described below.
When I do the above on IE 64 bit, and the page hangs after I click "Continue" I see the error "facebook.com is not responding due to a long-running script". There is an option to "Stop script" which I click on. The error goes away but then nothing happens. I click on "Confirm" again and the error message reappears after a while. Basically I am till hung but in IE I get this message.
1. I log into FB
2. It immediately brings me to the "Please complete this security check" page (step 2 below) and then I go back into the loop described below.
When I do the above on IE 64 bit, and the page hangs after I click "Continue" I see the error "facebook.com is not responding due to a long-running script". There is an option to "Stop script" which I click on. The error goes away but then nothing happens. I click on "Confirm" again and the error message reappears after a while. Basically I am till hung but in IE I get this message.
jonbowers- New Member
FB Response Unbelieveable!
Facebook locked me out of my account and just to look at my problem requires me to send them an official government issue picture ID. This would mean that now Facebook has my:
Full Name
Official Photo
Signature
Phone number
Email addresses
Physical address
Names of all my friends and interactions
Date of birth
Place of birth
Personal info for id checks (i.e favorite color, mother's maiden name, etc.)
This cannot be a justifiable business practice. Identity theft is rampant and they (or an employee or a hacker) would have everything they need to take my identity!
If I cannot find an answer on these forums I will be faced with the following dilemma: Do I REALLY TRUST Facebook with my entire identity or should I move to Google+?
Full Name
Official Photo
Signature
Phone number
Email addresses
Physical address
Names of all my friends and interactions
Date of birth
Place of birth
Personal info for id checks (i.e favorite color, mother's maiden name, etc.)
This cannot be a justifiable business practice. Identity theft is rampant and they (or an employee or a hacker) would have everything they need to take my identity!
If I cannot find an answer on these forums I will be faced with the following dilemma: Do I REALLY TRUST Facebook with my entire identity or should I move to Google+?
jonbowers- New Member
Re: Security Check Roadblock
jonbowers wrote:Facebook locked me out of my account and just to look at my problem requires me to send them an official government issue picture ID. This would mean that now Facebook has my:
Full Name
Official Photo
Signature
Phone number
Email addresses
Physical address
Names of all my friends and interactions
Date of birth
Place of birth
Personal info for id checks (i.e favorite color, mother's maiden name, etc.)
This cannot be a justifiable business practice. Identity theft is rampant and they (or an employee or a hacker) would have everything they need to take my identity!
If I cannot find an answer on these forums I will be faced with the following dilemma: Do I REALLY TRUST Facebook with my entire identity or should I move to Google+?
This is what Facebook require for you to authenticate your ownership of the Facebook account
If you do not wish to trust Facebook then the simple answer is to quit using it maybe?
Ruby- Ultimate SN Fan
Re: Security Check Roadblock
You mention trust. Why should I trust them when there are so many better ways to solve this problem, with little risk to their customers, but they will not employ them? Facebook is only a slightly personal chat portal with pictures, not Fort Knox!
If they can figure out a better way to fix my account --that they broke-- than to divulge so much personal data, then I quit.
Terrible business model.
If they can figure out a better way to fix my account --that they broke-- than to divulge so much personal data, then I quit.
Terrible business model.
jonbowers- New Member
Re: Security Check Roadblock
jonbowers wrote:You mention trust. Why should I trust them when there are so many better ways to solve this problem, with little risk to their customers, but they will not employ them? Facebook is only a slightly personal chat portal with pictures, not Fort Knox!
If they can figure out a better way to fix my account --that they broke-- than to divulge so much personal data, then I quit.
Terrible business model.
On the basis that you are quitting from Facebook
Sent to solved
Ruby- Ultimate SN Fan
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