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need help some how created an extra profile and can not log into my real profile

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Post by chet513 Tue Jan 26, 2010 12:41 am

I can not log into my profile on face book. I had deleted some cookies on my computer and now when I go to Facebook it logs me on to a new profile that has same password and email as my old one. I want to keep the old one and get rid of the new one. I can still see my old one and all my pics when looking at though my new one. I have disabled the new one and will wait to try to log in for a day or two. has anyone else had this problem?
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Post by Tim Tue Jan 26, 2010 3:10 am

Hello,

So, you're saying both accounts are registered with the same email and password??
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Post by jonnypneumonic Tue Jan 26, 2010 6:12 am

HMmmm didn't think you could do that, you sure the first one didn't have a different email or pass?

If you go into your new account, then chose to close it down / terminate, then surely the next time you login you'll be directed to the only account still there - i.e. the original account ?


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Post by chet513 Tue Jan 26, 2010 2:11 pm

yes same email and same pass word. I have terminated the one I do not want. How long do you have to wait though to log on because If I log on it will reactivate the old one.
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Post by Josh Tue Jan 26, 2010 6:45 pm

The old one will always be there unless Facebook deletes it.
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need help some how created an extra profile and can not log into my real profile Empty well I hope this works

Post by chet513 Wed Jan 27, 2010 8:42 pm

I have deleted the newer profile and will see if that works. so I can have access to my first one. I think I have to wait 14 day to log in so that the wrong profile is deleted, wish me luck
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Post by Ruby Sat Feb 13, 2010 1:22 am

Please let us know the progress of this problem
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Post by chet513 Sun Feb 14, 2010 4:55 am

have waited 14 days and am going to try to log in to old account wish me luck
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Post by Admin Sun Feb 14, 2010 3:10 pm

Good luck; please let us know if it works Happy
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Post by chet513 Sun Feb 14, 2010 8:53 pm

no it didn't work. said my email was invalid. in the help screen had a link to contact facebook it said to have a screen shot. though all that the screen says is that my email is invaild.
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Post by Tim Sun Feb 14, 2010 10:24 pm

So now you cannot access either your old or new one?
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Post by chet513 Mon Feb 15, 2010 2:20 am

correct yet people are still posting and sending me messages but not getting them. I hope that if I keep trying and keep sending emails to Facebook then maybe they will contact me or someone here will have the answer. It is very fulstrating though
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Post by Ruby Fri Feb 19, 2010 4:12 pm

>>>Please let us know within 3 days if you have had any feedback on this issue
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Post by chet513 Fri Feb 19, 2010 10:12 pm

Have had no contact as of feb 19 sent email 2 days ago so hope that sooner or later will get some sort of help thanks and we will see
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Post by Ruby Sat Feb 27, 2010 8:57 am

>>Locked and Moved to Solved; Please PM a Staff Member if you need this reopened
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