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Cannot add username to fan page

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Cannot add username to fan page Empty Cannot add username to fan page

Post by Originals.ro Tue Dec 07, 2010 5:09 am

Hello.

We tried to add a username to our page.

It says that it is available but when we press confirm it freezes on loading.

I attached a print screen.

[You must be registered and logged in to see this image.]
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Cannot add username to fan page Empty Re: Cannot add username to fan page

Post by Admin Tue Dec 07, 2010 5:21 am

Try doing it at [You must be registered and logged in to see this link.] and see if you get the same result Wink
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Cannot add username to fan page Empty Re: Cannot add username to fan page

Post by Originals.ro Tue Dec 07, 2010 5:44 am

Hello. This is a bussiness page and it doesn't have a user attached to it because of Facebook policy.

"Facebook profiles are meant to represent a single individual. Organizations of any type are not permitted to maintain an account under the name of their organization. "
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Cannot add username to fan page Empty Re: Cannot add username to fan page

Post by Admin Tue Dec 07, 2010 5:45 pm

Is there a special reason why you don't want to create a profile to administrate it?

Have you tried clearing your cookies and cache/different browser?
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Cannot add username to fan page Empty Re: Cannot add username to fan page

Post by Originals.ro Wed Dec 08, 2010 3:59 am

I tried clearing cookies and cache and with other browser IE, Mozilla, Chrome ....

I answered above why I don't want to create a profile : "Organizations of any type are not permitted to maintain an account under the name of their organization."

This is a business fan page. I don't want the account to be canceled by facebook according their policy.
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Cannot add username to fan page Empty Re: Cannot add username to fan page

Post by Originals.ro Fri Dec 10, 2010 11:43 am

any help?
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Cannot add username to fan page Empty Re: Cannot add username to fan page

Post by Tim Wed Dec 22, 2010 11:19 pm

Hello,
After almost two weeks from posting, is this problem still occuring?
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Cannot add username to fan page Empty Re: Cannot add username to fan page

Post by Originals.ro Thu Dec 23, 2010 4:48 am

yes still the same problem and now facebook let fan page without an profile account change username by accessing [You must be registered and logged in to see this link.] ... the problem still persist

[You must be registered and logged in to see this link.]


Any help ?

Ps: I find out a bug on username pages something using Firebug to delete a parameter but no help for me. You have to delete DOMControl_placeholder

input type="text" class="inputtext DOMControl_placeholder" id="page_input" name="page_input" placeholder="Enter desired username" style="" value="Enter desired username" title="Enter desired username"
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Cannot add username to fan page Empty Re: Cannot add username to fan page

Post by vipschicago Mon Dec 27, 2010 1:44 am

I seem to be having the same problem. Tried different browsers. Did a CCleaner. Logged directly into facebook.com/username Nothing.
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Cannot add username to fan page Empty Re: Cannot add username to fan page

Post by vipschicago Tue Jan 04, 2011 1:48 am

Okay, I finally figured it out!!

You have to make your personal profile an admin to the fan page.

Once you do that scroll down the left side of your personal page and you'll see "Ads and Pages" click on that.

Again on the left hand side of the page scroll down a bit and you'll see the orange flag that says "Marketing" click on that.

Down the middle of that page you'll see another orange flag "Create and Alias" click on that.

Then it leads you basically to the page where you've been before where you create a username. Only this time the page doesn't freeze!

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Cannot add username to fan page Empty Re: Cannot add username to fan page

Post by Admin Tue Jan 04, 2011 7:39 am

vipschicago wrote:Okay, I finally figured it out!!

You have to make your personal profile an admin to the fan page.

Once you do that scroll down the left side of your personal page and you'll see "Ads and Pages" click on that.

Again on the left hand side of the page scroll down a bit and you'll see the orange flag that says "Marketing" click on that.

Down the middle of that page you'll see another orange flag "Create and Alias" click on that.

Then it leads you basically to the page where you've been before where you create a username. Only this time the page doesn't freeze!


Thanks for the heads up and the tip! I'm glad you found a workaround, and I'm a little surpizes Facebook hasn't fixed it yet Tongue

I believe your problem can be called solved now? Very Happy
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Cannot add username to fan page Empty Re: Cannot add username to fan page

Post by Tim Tue Jan 18, 2011 5:15 am

[You must be registered and logged in to see this image.]
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Cannot add username to fan page Empty Re: Cannot add username to fan page

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