Facebook + hotmail account hacked

First of all Hi everyone.

Yesterday I was online from 10 am till noon. then I went to the beach and i got back around 8pm. I checked my fb and it told me that my password had been changed, around 9am with a computer of this network (we only have 2 pc's in the house and I use them both.).

I thought wtf is this, next thing I do is checking my hotmail (which is linked to my facebook account) and the msn account was also telling me the password was incorrect.
I went to fb and changed my pasword and linked it to my second emailadres (thanks to that secret question). It told me to wait 24 hours to re-acces it .

Well I did, and I went back on fb to check 22,5 hours later. fb said I had to wait another 1,5 hours, so I did. I checked it again after an hour, so when i still had half an hour before reactivation, and It gave me the same message it gave me yesterday. 'your password has been changed around 9am on this network'.
With my second msn also.
So EXACTLY the same thing happened like yesterday. I tried the same thing again with a third emailadres. Now I have to wait ANOTHER 24 hours.
But I feel the samething will happen over and over again.

Anyone ever had this? Can I do something about it? Is there a dude causing this or is it a virus or something? I couldn't think of anybody who would do this.. I'm getting really frustrated. Nothing on my account has changed tough.
any help? thanks

ScrambledEggs wrote:First of all Hi everyone.

Yesterday I was online from 10 am till noon. then I went to the beach

You of course logged out of Facebook and turned the computer off completely ?

and i got back around 8pm. I checked my fb and it told me that my password had been changed, around 9am with a computer of this network (we only have 2 pc's in the house and I use them both.).

And the email from Facebook that tells you about this is ...where?
[quote]

I thought wtf is this, next thing I do is checking my hotmail (which is linked to my facebook account)

Can you still log in to this ?

and the msn account was also telling me the password was incorrect.

Is it now correct?

I went to fb and changed my pasword and linked it to my second emailadres (thanks to that secret question). It told me to wait 24 hours to re-acces it .

Well I did, and I went back on fb to check 22,5 hours later. fb said I had to wait another 1,5 hours, so I did. I checked it again after an hour, so when i still had half an hour before reactivation, and It gave me the same message it gave me yesterday. 'your password has been changed around 9am on this network'.
With my second msn also.
So EXACTLY the same thing happened like yesterday. I tried the same thing again with a third emailadres. Now I have to wait ANOTHER 24 hours.
But I feel the samething will happen over and over again.

Anyone ever had this? Can I do something about it? Is there a dude causing this or is it a virus or something? I couldn't think of anybody who would do this.. I'm getting really frustrated. Nothing on my account has changed tough.
any help? thanks

You unfortunately do not tell us how these computer are protected and what scans you have run to check for infections?

Do you I hope turn off both computers when not in use and of course log out of anything you are logged into ?

well I always keep my notebook on at day, also during that day i went to the beach...

that facebook message was not an email, it came in a red box above the log in dialogue.

I scanned my notebook with Antivir, but it didn't find anything. my desktop can't have caused anything because I only use him occasionally with an internet connection, and I didn't use it for fb in a while.
& I can't login in hotmail.
thank you for your reply.

ScrambledEggs wrote:well I always keep my notebook on at day, also during that day i went to the beach...

May one ask why you have adopted what is really unsafe practice?
Leaving it on means anyone can play with it if they find it...is that what you want?

that facebook message was not an email, it came in a red box above the log in dialogue.

I scanned my notebook with Antivir, but it didn't find anything. my desktop can't have caused anything because I only use him occasionally with an internet connection, and I didn't use it for fb in a while.
& I can't login in hotmail.
thank you for your reply.

so your Hotmail account is also compromised?

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and I suggest you select

I think someone else is using my Windows Live ID Reset your password

You may wish to try these two scans

Taken from Superantispyware web site
Compatibility
‘SUPERAntiSpyware.com software is compatible with 2000, XP Home/Professional, 2003, Server 2008, Vista and Windows 7.

SUPERAntiSpyware is provided as a native 32-bit application and a native 64-bit application. The installer will install the proper version for your operating system.

We offer an older version 4.24 that works with Windows 98, 98SE, and ME.’



Disclaimer ;Run at your own risk

Next run Superantisypware (SAS):

Download and scan with [You must be registered and logged in to see this link.] Free for Home Users

• Double-click SUPERAntiSpyware.exe and use the default settings for installation.
  
• An icon will be created on your desktop. Double-click that icon to launch the program.
  
• If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates".
  
  
  NB; this program should be run while off-line so once updated please go off- line to run the scan
  
  
  
• In the Main Menu, click the Preferences... button.
  
• Click the Scanning Control tab.
  
• Under Scanner Options make sure the following are checked (leave all others unchecked):
  • Close browsers before scanning.
    
  • Scan for tracking cookies.
    
  • Terminate memory threats before quarantining.
• Click the "Close" button to leave the control center screen.
  
• Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  
• On the left, make sure you check C:\Fixed Drive.
  
• On the right, under "Complete Scan", choose Perform Complete Scan.
  
• Click "Next" to start the scan. Please be patient while it scans your computer.
  
• After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  
• Make sure everything has a checkmark next to it and click "Next".
  
• A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  
• If asked if you want to reboot, click "Yes".
  
• To retrieve the removal information after reboot, launch SUPERAntispyware again.
  • Click Preferences, then click the Statistics/Logs tab.
    
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    
  • Please copy and paste the Scan Log results in your next reply.
• Click Close to exit the program.

Run correctly this scan (from my own personal experience) may take up to 8 or more hours to run so be patient (but hopefully much quicker than that!!

.

Taken from Malwarebytes web site
‘Support for Windows 2000, XP, Vista, and 7 (32-bit and 64-bit)’.

Disclaimer; Run at your own risk

Please download [You must be registered and logged in to see this link.] and save it to your desktop.

[You must be registered and logged in to see this link.]
[You must be registered and logged in to see this link.]

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes , they may interfere or alert you.

• Make sure you are connected to the Internet to be able to install and update the program
  
  (NB once the program has updated please disconnect from the Internet and run the scan while off- line )
  
  
  
• Double-click on mbam-setup.exe to install the application.
  
  
• When the installation begins, follow the prompts and do not make any changes to default settings.
  
• When installation has finished, make sure you leave both of these checked:
  
  
  • Update Malwarebytes' Anti-Malware
    
  • Launch Malwarebytes' Anti-Malware
  
  
• Then click Finish.

MBAM will automatically start and you will be asked to update the program before performing a scan.

• If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  

On the Scanner tab:

• Make sure the "Perform Quick Scan" option is selected.
  
• Then click on the Scan button.
  
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  
• Click OK to close the message box and continue with the removal process.

Back at the main Scanner screen:

• Click on the Show Results button to see a list of any malware that was found.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When removal is completed, a log report will open in Notepad.
  
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  
• Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  
• Exit MBAM when done.

Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

You may also wish to do this

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thank you again, I will try this scanners. It's was not smart of me to leave the notebook on, but I really didn't have a clue.
I already reported the hacking.

The results of the scan gave 1 infection: mailpv.exe (PUP.mailpassview) I removed it, in 5 hours I will see if I can acces my fb again.
Edit: I just remember, mailpv was a little program I downloaded yesterday to find my old password So the scans actually found nothing