when i log into my account it work like this picture

[You must be registered and logged in to see this image.]Yesterday ,my facebook account has been hacked ,and locked
and i can't log in ,and when i click n forgot my password , and this photo appear to me, what can i do ?

Moved from Password to Profile and In box support

If your account has been hacked, as one of your friends to report your profile.

yes it has been hucked, but the face locket it ..and i want to unlock the profile to be able to log in

It will be unlocked when Facebook changes the password so the hacker can't access it. You will just have to wait.

ok,but What is the length of time taken by FB to unlock it (thr range) ?

thanks,

It really ranges. It can go from days to weeks.

If you account has been hacked then maybe you need to tell us how that computer is protected and when you last ran full scans to check for infections?

my computer is protected well,and i didn't find any viruses after scanning.

pete wrote:my computer is protected well,and i didn't find any viruses after scanning.

With what is it protected please?

Ruby wrote:

pete wrote:my computer is protected well,and i didn't find any viruses after scanning.

With what is it protected please?

COMODO Internet Security the last version.

May one ask if that is the only protection you have on the computer?

You have no other programs that are specifically created to scan for Malware?

I do not use any other protection programs.

[You must be registered and logged in to see this link.]

now, my account has been verified, and unlocked.
but when i logged in ,i found my account like this photo.
what can i do to make my account normal?

It goes straight to that Your Pages link when you log in?

yes ,and i can post on the pages as admin.
but i can't connect with my friends or see my profile .
and i asked my friend if he can see my profile ,but he didn't found my profile or any thing about me.

[You must be registered and logged in to see this image.]
_____________________________________
my account has been hacked.and locked
and today my account has been verified, and unlocked.
but when i logged in ,i found my account like this photo.
and i can post on the pages as admin.
but i can't see anything like home ,profile, messages notifications
what can i do to make my account normal?




Moved from Hacked to Profile and in Box

iFacebook wrote:It goes straight to that Your Pages link when you log in?

yes ,
and i can post on the pages as admin.
but i can't connect with my friends or see my profile .
and i can't see anything like home ,profile, messages notifications.

Topics merged

A 'suggestion' from elsewhere;

try accessing Facebook using a completely fresh installation of your Browser and with no 'add ons' installed ...

Ruby wrote:Topics merged

A 'suggestion' from elsewhere;

try accessing Facebook using a completely fresh installation of your Browser and with no 'add ons' installed ...

i did it ,but the situation didn't change.
i tried to log into by another account .and i found it is a normal account,Unlike my account.