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Post by jmahnic Wed Sep 01, 2010 5:14 am

Hello!

I've seen your problem here and I must say that I have same problem for six days. I have no idea how to solve this? I've tried to wrote to The Facebook Team for several days and I haven't got any answer or help since than! (Except those automatic response via e-mail.)

I was asked to confirm my identity by adding phone number. When I'm trying to Add my phone (as it's asked) pop ups window with request to enter the code that I haven't received. In the same window there is also help in the question: Never got your confirmation code? Let us know! But it's not possible to do anything by that link cause it takes me to the first request where I'm asked to confirm my identity. Actually, it's not possible to see anything except those two windows that are leading from one to another all the time. It's not possible to reach anything else.
Only thing that I can see is Sign out link what means that I'm signed in (but I can't have any activity on my profile, and even when I tried to sign in Facebook through the link on this Forum it was written that my account is not active).

Please help what to do?! It's really important!

Thanks in advance!
jmahnic
jmahnic
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Post by Ruby Wed Sep 01, 2010 1:07 pm

Do not post on someone else topic

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Ruby
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Post by jmahnic Thu Sep 02, 2010 5:10 am

I have problem to report! Please help if possible!
I've posted message here describing similar problem that some of you have with "Confirm your identity" window that pop ups when I sign in and what doesn't allow me to moderate my Facebook profile cause it's asking for entering confirmation code that I didn't receive. I'm not able to access my profile for six days now.
As I can see my post has been deleted and I'm very sad because I've hoped that help might have come form You.
It's possible to notice that this "Confirm your identity" window has been changed a bit so I suppose that The Facebook Team has been working on it.

Does anyone have any information, help suggestions or solution for this problem?

Thanks in advance!
jmahnic
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Post by Ruby Thu Sep 02, 2010 6:17 pm

Post again split from someone else's thread; do learn to please create your won thread or you will not get any help!!
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