Profile photo keeps disappearing
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Profile photo keeps disappearing
My profile photo keeps either changing to a previously deleted one or disappearing altogether. Every time I log in, I have to update my photo again, then when I log in next time it has changed again. I also cannot login with iPhone app at all now although I can log into my partners account from same phone. Posts keep disappearing aswell, has anyone had the same issues?
chris.durnion- Prospect
Re: Profile photo keeps disappearing
Moved from General Forum Discussion to Profile Support. Please post in the correct section.
What browser are you currently using? Does it have cookies enabled? Do you use CCleaner or any software that could be deleting your cookies everytime you reboot your PC/browser?
What browser are you currently using? Does it have cookies enabled? Do you use CCleaner or any software that could be deleting your cookies everytime you reboot your PC/browser?
Admin- Ultimate SN Fan
Re: Profile photo keeps disappearing
Hi
This is happening in Firefox 3.6.11 an IE 8. It is happening on at least 3 different machines so it is definitely not a cookie issue. Im not running any software that could be deleting cookies. All other facebook accounts are fine using the same machines, it seems to be a an issue specifically with the cahing on my particular FB account. At one point I kept re adding my profile photo and it ended up showing 16 times in my album along with other photos that I had deleted ages ago.
This is happening in Firefox 3.6.11 an IE 8. It is happening on at least 3 different machines so it is definitely not a cookie issue. Im not running any software that could be deleting cookies. All other facebook accounts are fine using the same machines, it seems to be a an issue specifically with the cahing on my particular FB account. At one point I kept re adding my profile photo and it ended up showing 16 times in my album along with other photos that I had deleted ages ago.
chris.durnion- Prospect
Re: Profile photo keeps disappearing
Have you recently uploaded any videos or used any new application?
Admin- Ultimate SN Fan
Re: Profile photo keeps disappearing
No new videos and Ive deleted all applications.
chris.durnion- Prospect
Re: Profile photo keeps disappearing
Hi Chris,
After a week is the problem still occuring with your account?
After a week is the problem still occuring with your account?
Tim- Administrator
Re: Profile photo keeps disappearing
Hi
Yes, the issue has been ongoing for nearly a month now. The profile photo is still disappearing but if I log out and back in its back again.
Yes, the issue has been ongoing for nearly a month now. The profile photo is still disappearing but if I log out and back in its back again.
chris.durnion- Prospect
Re: Profile photo keeps disappearing
I notice you mentioned
Do you get any error messages when you try to login with the app?
chris.durnion wrote: I also cannot login with iPhone app at all now although I can log into my partners account from same phone.
Do you get any error messages when you try to login with the app?
Tim- Administrator
Re: Profile photo keeps disappearing
Hi, no error message is received, it just kicks me out to the login page again although the App issue seems to have resolved itself now.
chris.durnion- Prospect
Re: Profile photo keeps disappearing
I apologize for asking the same question, but since there has been no additional posts is it working now?
Tim- Administrator
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