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Fanpage bug

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Fanpage bug Empty Fanpage bug

Post by mitchec Tue Feb 08, 2011 7:16 am

Hi Guys,

New to this forum and wanted to see if anyone can help, basically I have a fanpage that wont update properly. Whenever I post a new status update it appears initially then vanishes. If I refresh the page or view from someone elses account it can appear normal for a temporary period but vanishes on other accounts upon refresh too. Also, the numbers of fans jump up and down, its almost as if the page is putting itself back a few days.

I have deleted browsing history, cache, cookies etc but with no luck. I have other fanpages that are working fine so I am baffled.

Any help or advise is much appreciated!!

Moved from General to Facebook Support Fans pages etc
mitchec
mitchec
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Post by Admin Tue Feb 08, 2011 10:45 am

welcome

Could you please leave the link to your page, so that I can have a look and confirm this? Thanks. Cool Shades
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Post by mitchec Tue Feb 08, 2011 10:49 am

Sure its [You must be registered and logged in to see this link.]

Please try refreshing the page 2-5 times and you should see what I mean. The latest post went out today and was a "Music Fact" that discussed Pink Floyd.
mitchec
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Post by mitchec Tue Feb 08, 2011 10:50 am

Sorry fanpage is [You must be registered and logged in to see this link.]
mitchec
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Post by Admin Tue Feb 08, 2011 11:49 am

Thanks for the link. Very Happy

Indeed, your Page is bugged, last post I get is from February 2nd. You're not the first one having this issue... other people have reported it as well.

What to do. Please report this issue to Facebook [You must be registered and logged in to see this link.]. I'm afraid only them can fix this.

In the meantime, use the Mobile page or iPhone page to access your page normally, status updates being updated properly.

[You must be registered and logged in to see this link.] (Mobile Site)
[You must be registered and logged in to see this link.] (iPhone Site)

G'luck. Glasses

Edit: Please note that the iPhone site says "Updated last Wednesday". Ever since then, you have only posted new Photos and not statuses. That could be the reason of the unupdated wall. Happy
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Post by mitchec Tue Feb 08, 2011 11:59 am

Hi there,

Thanks for letting me know, I have posted photos but with status updates. Glad to hear others have reported it and its not just ours. I have submitted a report.
mitchec
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Post by Admin Tue Feb 08, 2011 12:16 pm

Great, glad I could help. Please let me know when this issue gets solved for you. Wink
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Post by Tim Tue Mar 01, 2011 7:03 am

Hello,

Just a quick check-in to see how the issue is progressing?

Moved from Groups to AR
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