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Clear chat history does not work

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Clear chat history does not work Empty Clear chat history does not work

Post by qwertybl Tue Jun 14, 2011 7:47 am

After I finished a conversation with a friend I hit the clear history on fb chat. It cleared it, but after I logged back in to fb the history I had deleted popped up again.
I tried to clear it again, relogged, same thing.
I tried with another browser, again, the same thing.
Why is there a clear history button if history keeps coming back up even if deleted?
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Clear chat history does not work Empty Re: Clear chat history does not work

Post by Admin Wed Jun 15, 2011 8:18 pm

I think that button only clears out what's written while chatting, but after logging back in, it reappears. It's saved in your messages, so...
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Post by qwertybl Sat Jun 18, 2011 6:57 am

The Listener wrote:I think that button only clears out what's written while chatting, but after logging back in, it reappears. It's saved in your messages, so...

How do you mean meassages? I just checked my messages, inbox and sent, there are no chat messages in them... Is there a way to prevent them from reappearing?
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Clear chat history does not work Empty Re: Clear chat history does not work

Post by Admin Sat Jun 18, 2011 1:39 pm

You may still be using the old messages layout... let's see. What link do you see when clicking on the messages icon, then in "See all messages"?

1. [You must be registered and logged in to see this link.]
2. [You must be registered and logged in to see this link.]
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Post by qwertybl Sun Jun 19, 2011 7:36 am

yep, I'm still using the old msg layout... what do I do now? thanks infront
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Post by Admin Sun Jun 19, 2011 6:18 pm

You have to wait until Facebook rolls out the new layout for everyone. Should be in the next couple of weeks...
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Post by Fayde Wed Jun 29, 2011 2:42 am

Moved from Privacy Support to Awaiting Reply.

There have been no replies or contributions on this thread for several days. Do you still require help?

If you do not reply to this thread within the next 3 days, we will assume you have abandoned your request for help, and this thread will be moved to the Abandoned Topics section without further notice.

If you are not the thread starter, please do not post for any help or support on this thread.

Thanks for your co-operation and understanding!
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