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Banned Follower Keeps Coming Back!

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Post by ryb42 Tue Nov 30, 2010 8:47 am

I manage a Facebook page, and as usual, I need to ban several problematic followers. Thing is, they somehow able to 'lift' their 'ban' and continue spamming the Page. As of now, I've set so follower cannot post anything at wall.

A friend of mine claim the 'ban' can be lifted via like-unlike, but that's all I know.
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Post by Ruby Tue Nov 30, 2010 2:41 pm

ryb42 wrote:I manage a Facebook page, and as usual, I need to ban several problematic followers. Thing is, they somehow able to 'lift' their 'ban' and continue spamming the Page. As of now, I've set so follower cannot post anything at wall.

A friend of mine claim the 'ban' can be lifted via like-unlike, but that's all I know.

I do not see how this 'fits in' with a Hacked etc Facebook account so sending from Hacked to , I think, Privacy Support ( maybe Staff will confirm this decision ?)
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Post by ryb42 Tue Nov 30, 2010 6:24 pm

Terribly sorry then. My first thought is I was hacked, but it seems that it isn't so. So... any idea?
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Post by Admin Tue Nov 30, 2010 8:52 pm

Once you properly ban a Facebook user from a Fan Page, he won't be even able to see the page. He'll be redirected to his homepage instead. So the 'Unlike' method couldn't work.

Are you sure he isn't creating multiple accounts? And how exactly did you try to ban him?
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Post by ryb42 Wed Dec 01, 2010 4:22 am

Tried every tricks on the Help Centre. Beside, is it possible to 'Ban' un-properly?

I'm fairly sure he doesn't create multiple accounts, since his old post also surface. Well, it is kinda fishy though. Sometimes all of his post suddenly gone, then resurface again (this is at the point I decided to let other followers makes him.. feel unwelcome, since I can't ban him), and sometimes the Wall Post 'recent post' got really low (Only post for the past one hour shown, though clicking 'Show Older Post' still shows it.)
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Post by ryb42 Wed Dec 01, 2010 4:03 pm

Getting worse. A member, that were previously banned, doesn't have [X] at their name. And yes, he can post as well.

[You must be registered and logged in to see this link.]
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Post by Admin Wed Dec 01, 2010 7:24 pm

Wait.. 'follower', you say? Groups have followers, and Pages have fans/likers. Which kind of page are you talking about? Can we have the link to your page & the banned person's account?
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Post by ryb42 Wed Dec 01, 2010 9:23 pm

Terribly sorry. It seems that I confused the term. I mean, Fans/Likers. As for the community page..
[You must be registered and logged in to see this link.]

For banned person, there are lots. But these are the most notorious:

[You must be registered and logged in to see this link.]

Side note, the last time I checked their ban is lifted.
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Post by Admin Wed Dec 01, 2010 9:40 pm

Alright, please call them 'likers' henceforth, to avoid confusions Happy

Try to find any of their old posts, and click the "Flag" button. Then click the "Report as abusive" link, and after that select any report reason (Facebook doesn't really care about this) and be sure to tick the "Permanently ban this member and delete all the contest he has posted".

Done! That should solve your issue Wink
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Post by ryb42 Wed Dec 01, 2010 9:46 pm

Again, I already done that. I can't even remember how many times. They still comes back, with all of their previous post become available again.
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Post by Admin Wed Dec 01, 2010 9:52 pm

Okay.. now that's weird. They're either finding a secret way to get unbanned (which would be a bug) or Facebook isn't even banning them.

You should report this to Facebook [You must be registered and logged in to see this link.] and [You must be registered and logged in to see this link.] Wink

But before doing that, I suggest you create a dummy account, 'like' your page and then ban that account. Is it still able to see your page?
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Post by ryb42 Thu Dec 02, 2010 3:09 am

I can still able to see my page, but not posting anything.
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Post by Admin Thu Dec 02, 2010 3:01 pm

So that's a privacy bug Facebook should fix. Has the content posted on the dummy account been deleted or not? That could be yet another bug.

Only thing I can suggest, since none of us here works for Facebook, is that you report the issue with the links I've provided in page nÂș1 of this topic. I'll also report it so that it gets noticed.
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Post by ryb42 Thu Dec 02, 2010 4:45 pm

Already. Thanks for the help.
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Post by iMeow Thu Dec 09, 2010 9:57 am

It seems like the OP's problem has been solved, somewhat. Wink

Moved to solved.
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