Can not manage one of my facebook pages
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Can not manage one of my facebook pages
Hello everyone !
I've been trying to solve this by myself, but I can't find any solution to this problem. Here I go:
I recently created a business page. As I did not know I had to connect it with my personal page, I also created another facebook accoun, with a professional email adress. I was back then able to edit the page, as I was the administrator.
Two days later, I merged the two email adresses into one single account, and it seems that since then I am no longer the administrator of the page, which means nobody can edit it anymore (unless posting on the wall with your traditional personal account).
More precisely, when I connect with one email adress or the other, I am unable to find the business page I created in the section "Manage pages". When I go to page, there is no "edit" option as it used to be. I then concluded that I was not the administrator anymore.
I do not know what happened, and would like to know what should be done to get my editing rights back. If anyone has a clue, please let me know
Thanks in advance !
Vincent
I've been trying to solve this by myself, but I can't find any solution to this problem. Here I go:
I recently created a business page. As I did not know I had to connect it with my personal page, I also created another facebook accoun, with a professional email adress. I was back then able to edit the page, as I was the administrator.
Two days later, I merged the two email adresses into one single account, and it seems that since then I am no longer the administrator of the page, which means nobody can edit it anymore (unless posting on the wall with your traditional personal account).
More precisely, when I connect with one email adress or the other, I am unable to find the business page I created in the section "Manage pages". When I go to page, there is no "edit" option as it used to be. I then concluded that I was not the administrator anymore.
I do not know what happened, and would like to know what should be done to get my editing rights back. If anyone has a clue, please let me know
Thanks in advance !
Vincent
vincent.vis- New Member
Re: Can not manage one of my facebook pages
I merged the two email adresses into one single account
How exactly did you do that? Are they both Hotmail/Gmail/Other?
Admin- Ultimate SN Fan
Re: Can not manage one of my facebook pages
I have one hotmail email adress and another which is a professional email adress. I created the business page without signing in my personnal account. Doing so, I created another account, so to speak, with my professional email. I guess that when I set up the administrator rights I precised my facebook name, and Facebook ended offering me to merge the two accounts into a single one. In other words, Facebook sent me an email on my professional email adress with a link that made it possible to link this adress to my existng personal account.
All I am sure of is that I was able to manage my page when I created it, i.e. when I was connected with my professional email adress. But now the page does not even appear on the pages menu, it looks like I am just another potential page's fan.
Any idea?
Thank you again
All I am sure of is that I was able to manage my page when I created it, i.e. when I was connected with my professional email adress. But now the page does not even appear on the pages menu, it looks like I am just another potential page's fan.
Any idea?
Thank you again
vincent.vis- New Member
Re: Can not manage one of my facebook pages
Yeah, I get your issue. You created a page without a personal profile (Facebook should definitely remove this option, since having a personal account to administer it is MUCH safer), was asked to create a profile, merged the 2 e-mail addresses (somehow) and then lost the admin rights of the page.
What did that link say, and what did it do?
In other words, Facebook sent me an email on my professional email adress with a link that made it possible to link this adress to my existng personal account.
What did that link say, and what did it do?
Admin- Ultimate SN Fan
Re: Can not manage one of my facebook pages
Moved from Group support to AR
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Tim- Administrator
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