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Can not manage one of my facebook pages

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Can not manage one of my facebook pages Empty Can not manage one of my facebook pages

Post by vincent.vis Sun Dec 12, 2010 7:06 am

Hello everyone !
I've been trying to solve this by myself, but I can't find any solution to this problem. Here I go:
I recently created a business page. As I did not know I had to connect it with my personal page, I also created another facebook accoun, with a professional email adress. I was back then able to edit the page, as I was the administrator.

Two days later, I merged the two email adresses into one single account, and it seems that since then I am no longer the administrator of the page, which means nobody can edit it anymore (unless posting on the wall with your traditional personal account).

More precisely, when I connect with one email adress or the other, I am unable to find the business page I created in the section "Manage pages". When I go to page, there is no "edit" option as it used to be. I then concluded that I was not the administrator anymore.

I do not know what happened, and would like to know what should be done to get my editing rights back. If anyone has a clue, please let me know

Thanks in advance !

Vincent
vincent.vis
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Post by Admin Sun Dec 12, 2010 7:10 pm

I merged the two email adresses into one single account

How exactly did you do that? Are they both Hotmail/Gmail/Other?
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Post by vincent.vis Mon Dec 13, 2010 6:41 am

I have one hotmail email adress and another which is a professional email adress. I created the business page without signing in my personnal account. Doing so, I created another account, so to speak, with my professional email. I guess that when I set up the administrator rights I precised my facebook name, and Facebook ended offering me to merge the two accounts into a single one. In other words, Facebook sent me an email on my professional email adress with a link that made it possible to link this adress to my existng personal account.

All I am sure of is that I was able to manage my page when I created it, i.e. when I was connected with my professional email adress. But now the page does not even appear on the pages menu, it looks like I am just another potential page's fan.

Any idea?
Thank you again
vincent.vis
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Post by Admin Mon Dec 13, 2010 11:52 am

Yeah, I get your issue. You created a page without a personal profile (Facebook should definitely remove this option, since having a personal account to administer it is MUCH safer), was asked to create a profile, merged the 2 e-mail addresses (somehow) and then lost the admin rights of the page.

In other words, Facebook sent me an email on my professional email adress with a link that made it possible to link this adress to my existng personal account.

What did that link say, and what did it do?
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Post by Tim Wed Dec 22, 2010 11:23 pm

Moved from Group support to AR
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