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Post by llan Fri Aug 27, 2010 8:30 am

I have the same problem also .. i use private computer which has the updated antivirus software .. pls help .. i have very important data in my facebook inbox ..
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Post by llan Fri Aug 27, 2010 8:44 am

I'm getting the same problem .. can anyone help to resolve this ?
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Post by llan Fri Aug 27, 2010 12:11 pm

Anyone get any response from the facebook team ? I wrote to facebook team and posted the screen to them but didnt get any update from them Sad
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Post by Ruby Fri Aug 27, 2010 1:44 pm

I have merged your posts onto one topic for you

Please do not post on others threads as it only confuses the issues
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Post by Ruby Fri Aug 27, 2010 2:17 pm

llan wrote:Anyone get any response from the facebook team ? I wrote to facebook team and posted the screen to them but didnt get any update from them Sad

To whom did you send whatever it was you sent?
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Post by Titoos Fri Aug 27, 2010 2:25 pm

llan wrote:Anyone get any response from the facebook team ? I wrote to facebook team and posted the screen to them but didnt get any update from them Sad

Like I said, try one of these

privacy+gvicvs@support.facebook.com


or

info+7p07d2@support.facebook.com

I believe this is the only way to have a "conversation" with them, though it definitely should be better. I received response in about two hours, and I already can log in.
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Post by Ruby Fri Aug 27, 2010 2:31 pm

Titoos wrote:
llan wrote:Anyone get any response from the facebook team ? I wrote to facebook team and posted the screen to them but didnt get any update from them Sad

Like I said, try one of these

privacy+gvicvs@support.facebook.com


or

info+7p07d2@support.facebook.com

I believe this is the only way to have a "conversation" with them, though it definitely should be better. I received response in about two hours, and I already can log in.

Please let all of us know if these contact emails work and are effective as the info from Facebook seems to be changing ....rapidly .....
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Post by Titoos Fri Aug 27, 2010 2:46 pm

Ruby wrote:
Titoos wrote:
llan wrote:Anyone get any response from the facebook team ? I wrote to facebook team and posted the screen to them but didnt get any update from them Sad

Like I said, try one of these

privacy+gvicvs@support.facebook.com


or

info+7p07d2@support.facebook.com

I believe this is the only way to have a "conversation" with them, though it definitely should be better. I received response in about two hours, and I already can log in.

Please let all of us know if these contact emails work and are effective as the info from Facebook seems to be changing ....rapidly .....

I can say that I have conversation with FB team using the first one. I just sent them a message from my email address associated with my FB account directly, not through any form on [You must be registered and logged in to see this link.]
And like I said, I received an answer in about two hours:

Hi,

This problem should now be resolved. Sorry for any inconvenience, and enjoy the site. If you have any further questions, please visit our Help Center at the following address:

[You must be registered and logged in to see this link.]

Thanks for contacting Facebook,

Nate
User Operations
Facebook

I believe this is NOT auto-response. I also replied to the second one receiving similar answer. Well, it's still not what I expected, but let's say these emails work. Problem is resolved.
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Post by Ruby Fri Aug 27, 2010 2:54 pm

llan wrote:I'm getting the same problem .. can anyone help to resolve this ?

Hopefully the addresses in the above post may do so;Please let us know hug
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