Facebook problems

i have the same problem too. can you pls help me? I have avg antivirus to access my facebook. ASAP

Ruby wrote:You should not need to create another account!!

You did as Facebook requested and told them you did not add the other email address but it would be helpful to know how , if at all that computer you use to access Facebook is Protected?

Please let us know ...

What is the URL you use to access Facebook?

Can you still access and use the email address you have associated with Facebook ?

Plus..... topics merged

Pls help me

jennay27 wrote:

Pls help me

Posts split from other topic

Help you with what please?

I received an email that saying that I had added another email address associated to my account in which I did not do or even recognized the email address. it said to click on the link if I did not do it so I did and it took to the security website for verification and then the site below pop up and I am currently suspended from my Facebook account for 24hours and no email notice:

Your account has been temporarily suspended

You have canceled a change to your contact information. Canceled requests are often an indication that a spammer has gained access to your Facebook account. Your account may have been compromised as a result of entering your password on a website designed to look like Facebook. This type of attack is known as phishing.

As a security precaution, your account has been temporarily suspended. You will be able to regain access to your account by completing the following steps.

And now i need to verify my account to unlock it. And the first step is a confirmation code that to be sent in my mobile. but i dont have any access to the mobile number listed on my account. i forgot to update my mobile. now i am not able to get the reset security code because the only option for the code to be sent is to my old mobile number.
please help me if there is any other way to do this. thankyou. asap :|

Questions are then....


What URL do you use to access Facebook?

What if anything is the protection on the one privately- owned- and- only- use -by- you- computer you use to access Facebook ?

the url that i use to access my facebook is facebook.com
uhm im sorry. i cant understand the second question

What if anything is the protection on the one privately- owned- and- only- use -by- you- computer you use to access Facebook ?

This means; what is the antivirus Program on that computer?

I assume you are the only person to use that computer and you know how it is Protected while on the internet?

ahh. the anti virus that i used, is avg

What happens when you go to this URL

[You must be registered and logged in to see this link.]

So....try to log in there then as that is Facebook URL...

Reply pls.

Ruby wrote:What happens when you go to this URL

[You must be registered and logged in to see this link.]

You were asked to try to log into Facebook here ....

Reply asap!

so...what happens when you do click on the 'continue' tab at the bottom of that screen?

Admin. i already open my account Thankyou so much