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facebook account blocked, can't log in.

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Post by gunw0w Thu Jan 19, 2012 11:08 am

Hey. I have this problem since 2-3 days ago, I tried to log in on facebook and do my usually stuff there, all good, but after 1 or 2 minutes I got disconnected. I wrote the mail and the password again but I got this:

Please complete a security check
Security checks help keep Facebook trustworthy and free of spam.
Enter confirmation code

A code was sent to your following number: 407********

Once you've received your confirmation code, please enter it below. This will help confirm your account ownership.

Resend code

No message received on my phone. After 1 hour I clicked on resend code, but nothing. Finally after 3 hours I got a message from FB with the verification code but when I copy/paste it, says it's expired. Now I can't click on resend code because for 2 days it says "Please try again later
You are trying too often. Please try again later." I haven't tried that for almost 10 hours.
Can someone please help me getting my account back?
gunw0w
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Post by Chelsea Fri Jan 20, 2012 9:05 pm

I belive facebook has a fail-safe of 24 hours on txt codes , when it lets you click resend code and then just wait for the code to come however long it takes.

If still no joy then you can submit a report here : [You must be registered and logged in to see this link.]

And facebook will email you back to confirm your account and allow you access manually


Regards

Chelsea
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Post by Ruby Sat Jan 21, 2012 5:42 am

Lets ensure you are actually on Facebook and not a phishing site maybe?

This is Facebook URL

[You must be registered and logged in to see this link.]

Try that maybe?


But I do suggest you may seek top leave Facebook alone for maybe a week then try to log in

For some odd reason it has 'worked for many who have ' passed though ' this section previously ( on the old board so you will not see those threads )!!!
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Post by gunw0w Sat Jan 21, 2012 9:20 am

yes Ruby, it's the correct link, I clicked on "Resend code" and now i'm waiting for it. If i'll not receive one, should I try to submit the report Chelsea told me or leave the account for 1 week?
gunw0w
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Post by Chelsea Sat Jan 21, 2012 8:38 pm

Gunw0w ,

Easy Solution do both Wink

Regards

Chelsea
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Post by gunw0w Sat Jan 21, 2012 10:31 pm

thanks, I just receive 2 messages on my phone with the code, I copy/paste it and same problem: The security code you entered is incorrect or expired. Please try having the code sent to you again.
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Post by Ruby Mon Jan 23, 2012 5:08 am

Please do let us know if the use of the 'Contact form' gets you back into Facebook as this will give others a hopeful way back in too !!
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Post by gunw0w Mon Jan 23, 2012 8:59 am

I sent a mail @ "contact form", followed the steps but still no answer from them. Meanwhile I clicked on "resend code" GOT the code but still doesn't work, expired or incorrect" Duhhh

I just received another code and says at "08:50 AM" but now the time is "14:09 PM"
maybe that's way says it's expired? Duhhh don't understand why I can't receive a code after some minutes I press "resend code"
gunw0w
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Post by Ruby Tue Jan 24, 2012 5:10 am

One question might be...have you checked that the time and date on your Mobile devise are correct ?
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Post by gunw0w Tue Jan 24, 2012 8:56 am

yes, they are correct. I checked that in the first place.
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Post by gunw0w Tue Jan 24, 2012 5:51 pm

just receive 5 codes (all the same, different phone numbers) and in maximum 10 seconds I copy/pasted the code. SAME THING, EXPIRED OR WRONG. this problem makes me mad..
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Post by Gabriela Sz Fri Jan 27, 2012 8:03 pm

I got same problem but at least you are reciving the codes! but me nothin! my account is blocked for more than 2weeks i have wrote about 5@but no reply...
Gabriela Sz
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Post by Ruby Sat Jan 28, 2012 5:51 am

Gabriela Sz wrote:I got same problem but at least you are reciving the codes! but me nothin! my account is blocked for more than 2weeks i have wrote about 5@but no reply...

@Gabriella

You have started your own thread here
[You must be registered and logged in to see this link.]

which discusses a problem that is different from/to yours so please do not post your 'problem' on a thread that is not yours ..thanks !!


To thread starter

Have you yet tried to give this a rest for a few days...then try again?
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Post by Ruby Fri Feb 10, 2012 6:32 am

May we have a progress report within 3 days? If not then this will sadly go to the Abandoned section Sad
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