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cannot sign in on fb

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Post by prithwighorpade Mon Dec 28, 2009 10:07 am

i have had an fb account for ages and suddenly for the last 2 months or so it will not accept my password nor does it allow me to reset it saying that "email id invalid". fb had responded to my issue with a response that asked me to reply to. i have done that three times with the details but i have not heard from them. itmw my account is alive because my fb folder in my email account is flooded with mails and messages from there.

what should i do?

prithwi >:-(
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Post by Josh Mon Dec 28, 2009 3:12 pm

Two months?

Can any of your friends view your account? Would anyone else know your password?

Your account may have been deleted, deactivated, or hacked.
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Post by prithwighorpade Tue Dec 29, 2009 5:53 am

no one else would know the password. also it is obvious that others are able to see the account because i get messages on it all the time. it doesn't seem like it is deleted....also there seems to be no noticeable funny activity from the account for one to suspect hacking. deactivated? dunno.

is there a fourth alternative?

thnx!
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Post by Admin Tue Dec 29, 2009 1:44 pm

To me it may be deactivated. Try contacting Facebook.
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Post by prithwighorpade Wed Dec 30, 2009 2:41 am

who should i mail to? is there some way to get a quick response?
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cannot sign in on fb Empty Re: cannot sign in on fb

Post by Admin Wed Dec 30, 2009 2:53 am

Imagine... Facebook gets thousand of problem emails everyday so you just have to be patient.

Try with this email, remember to explain your problem properly

[You must be registered and logged in to see this link.]

Hope the best!
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Post by prithwighorpade Wed Dec 30, 2009 3:00 am

thnx a tonne!
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Post by Admin Wed Dec 30, 2009 3:05 am

No problems, that's why we give the best Support! Tongue

Let us know if you get any answer. If you don't come back here and we'll try to figure something else out.

Regards!
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cannot sign in on fb Empty Re: cannot sign in on fb

Post by Samira Tue Jan 05, 2010 10:21 am

I have the same problem...
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Post by Admin Tue Jan 05, 2010 2:19 pm

Do what I told prithwighorpade to do Very Happy
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Post by Samira Tue Jan 05, 2010 2:40 pm

I do,but they were unable to find an account associated with the email adress....
I realy dont know what is happening.I log yesterday with no problem,but today I can not....
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Post by Admin Tue Jan 05, 2010 2:42 pm

Maybe your account was hacked.

Did you receive any strange e-mail from Facebook, accesed any strange page or gave your password to somebody?
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Post by Samira Tue Jan 05, 2010 2:51 pm

I recive email from facebook today-no strange...my brother have my pass...
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Post by Admin Tue Jan 05, 2010 3:28 pm

Mmm, maybe your brother changed it. What message do you receive when logging in?
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Post by Ruby Tue Jan 05, 2010 3:31 pm

Samira wrote:I recive email from facebook today-no strange...my brother have my pass...

From this I understand that you allow your brother to access your Facebook account?

Do you think this is wise?
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Post by Samira Tue Jan 05, 2010 4:22 pm

I trust my brother and his not change my pass....when I log in writte incorrect email/password combination and I cant reset my password,saying that invalid email....
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cannot sign in on fb Empty Re: cannot sign in on fb

Post by Samira Tue Jan 05, 2010 6:10 pm

I cant reset my pass,saying that invalid email....
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Post by Admin Tue Jan 05, 2010 6:39 pm

1. Can your friends see your account?
2. Did your account show any strange recent activity?
3. Click on "I forgot my Password" to receive the confirmation e-mail
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Post by Samira Tue Jan 05, 2010 7:17 pm

!.Yes
2.No
3.I click on forget my pass,write security check,email then I click reset password and sayed invalid email...
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Post by Admin Tue Jan 05, 2010 7:22 pm

What's your e-mail?
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Post by Ruby Tue Jan 05, 2010 7:24 pm

Samira wrote:I trust my brother and his not change my pass....when I log in writte incorrect email/password combination and I cant reset my password,saying that invalid email....


In case anyone reading this believes that it is a 'good practice' ( or that there is nothing wrong with doing so or no risk involved with it) to let others know your username and/or password for anywhere ,I ask you to please read this


>>[You must be registered and logged in to see this link.]<<



No one needs to know your password – including your supervisor and network administrator. ....

In summary, there is absolutely no legitimate reason to share passwords.

In essence. No one should be trusted with your username and /or password

This is really one of the first rules of internet safety



>>[You must be registered and logged in to see this link.]<<


Never give out your password to anyone for any reason!

The ONLY people that NEED to know it, already have it, no matter what they tell you!
and that only person who needs to know it is you...no-one else ..
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Post by Samira Tue Jan 05, 2010 7:55 pm

My email is [REMOVED]
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Post by Admin Tue Jan 05, 2010 7:59 pm

Well the Help Center is helpful this time, follow the link below and tell me if this one of those questions can solve your problem Very Happy

[You must be registered and logged in to see this link.]

Hope the best!
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Post by Samira Tue Jan 05, 2010 8:30 pm

I read those questions and I alredy tried all this,doesnt help...unfortunately...sole solution is new account,but i dont want new Sad
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