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Verifiying my account with mobile number

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Verifiying my account with mobile number Empty Verifiying my account with mobile number

Post by khaßelmeyer Sun Aug 29, 2010 10:35 am

2 Days ago i just want to log in my account and get to this link:
[You must be registered and logged in to see this link.]

i have to use my mobile number to identify. Because i don't want to do that, i choose an old number of mine, which doesn't exist anymore.
I didn't know, that there is going a code.

So now every time i want to log in, i get to [You must be registered and logged in to see this link.] and have to type a code there.

How can i identify my account now? i don't want to use my mobile and i am not in a highschool.

Please give me my real account back, because i am admin of social fansite and really need it for my work!!!

THX for help !
khaßelmeyer
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Post by khaßelmeyer Sun Aug 29, 2010 10:56 am

i post a hardcopy of the link i get every time : [You must be registered and logged in to see this link.]

[You must be registered and logged in to see this image.]
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Verifiying my account with mobile number Empty Seems to be a big problem

Post by khaßelmeyer Sun Aug 29, 2010 5:03 pm

@Ruby: You have a chance to contact Facebook directly (or you are working for Facebook?) This seems to be a problem for hundreds or thousands of people. I search in goolge for this Roadblock and find a lot. But nothing which solve my problem :-(

I really need this account quick back, because i am Admin from Fansites!

THX for quick help!!!
khaßelmeyer
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Verifiying my account with mobile number Empty Re: Verifiying my account with mobile number

Post by Ruby Sun Aug 29, 2010 7:09 pm

khaßelmeyer wrote:@Ruby: You have a chance to contact Facebook directly (or you are working for Facebook?) This seems to be a problem for hundreds or thousands of people. I search in goolge for this Roadblock and find a lot. But nothing which solve my problem :-(

I really need this account quick back, because i am Admin from Fansites!

THX for quick help!!!

Do I work for Facebook..nope!!!!

Do I have a magical contact for them..nope!!

But I do know that something ( as yet unknown) seems to have changed on Facebook as they seek to get people to verify a mobile phone with then before they can continue with Facebook



glitch is..some do not have a mobile phone

so why is Facebook wanting the unattainable?


I have yet to take the time to delve into Facebook Help Centre to try to find some kind of clues .....
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Verifiying my account with mobile number Empty THX for these quick informations

Post by khaßelmeyer Mon Aug 30, 2010 2:08 am

@Ruby: Thx for your quick information. I have send many emails to different facebooksupport-addresses. If i get any informations, i willl post it here ;-)
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Post by Ruby Mon Aug 30, 2010 5:27 am

khaßelmeyer wrote:@Ruby: Thx for your quick information. I have send many emails to different facebooksupport-addresses. If i get any informations, i willl post it here ;-)


Good to see one member prepared to search for an answer ;thanks !!

I still have not had time to do any search on this either; the hope is that after the week end ( just gone) Facebook will wake up and deal with all this mess!!
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Post by Frasier Mon Aug 30, 2010 1:27 pm

kai.hasselmeyer wrote:OK ! Finally i got an email right now from the Facebook Team and they solve my problem !!! They are sorry for the problems i had lol

I am very happy to hear, that your problem is over. I can see some German there on the screenshot, so my theory that problem hit mostly non-English interfaces seems to be right. Could you please specify for our benefit which form/contact in your opinion worked best? You are writing 'many', but maybe you want to highlight a specific form? I have also tried many, and probably the same as you - no improvement here though :-(.
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