trouble verifying my account on facebook
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FB verify account
Whats up guys Im not too sure if I'm doing something wrong or if its facebook? I recently got hacked and had to change my password. When im trying to recover my account it tells me to choose a verification method and the only choice is mobile verification. However when I click it I get the code via text message but on my screen it says "sorry something went wrong were working on getting this fixed"
Moved from General discussion to Facebook Support Mobile etc
Moved from General discussion to Facebook Support Mobile etc
Fignewton15- Prospect
Re: trouble verifying my account on facebook
So I guess no one has a solution or any advice?
Fignewton15- Prospect
trouble verifying my account on facebook
Well I am having some extreme trouble trying to verify my account on facebook. I am being required to complete a securty check in order to prove that it is indeed me. Well when it tells me to choose a verification method the only option is mobile phone verification. So here is the problem, I choose the mobile phone verification and facebook sends me a code via text message, but when i click to enter the code on the next page i get an error message saying oops something went wrong? Anyone know how to fix this proble,?
Fignewton15- Prospect
Re: trouble verifying my account on facebook
Topics merged and sent to Mobile notifications
Sounds like there may be a problem at th Facebook end ?
What happened to your Facebook account anyways that you thought you had been hacked ?
Sounds like there may be a problem at th Facebook end ?
What happened to your Facebook account anyways that you thought you had been hacked ?
Ruby- Ultimate SN Fan
Re: trouble verifying my account on facebook
Well because I changed my password but it took ages for me to get the email then a day later I got an email about the password change. Since it was a late email I clicked it wasn't me...
Fignewton15- Prospect
Re: trouble verifying my account on facebook
Fignewton15 wrote:Well because I changed my password but it took ages for me to get the email then a day later I got an email about the password change. Since it was a late email I clicked it wasn't me...
Why? Was it you and your name on the email.... or not ?
Ruby- Ultimate SN Fan
Re: trouble verifying my account on facebook
Wasn't really paying attention yes it was me
Fignewton15- Prospect
Re: trouble verifying my account on facebook
Fignewton15 wrote:Well because I changed my password but it took ages for me to get the email then a day later I got an email about the password change. Since it was a late email I clicked it wasn't me...
Wasn't really paying attention yes it was me
So what you have actually done is to tell Facebook your account has been hacked (when in fact it has not !!)?
Ruby- Ultimate SN Fan
Re: trouble verifying my account on facebook
In a way but regardless it shouldn't make a difference whether it was or not it still won't let me complete security check
Fignewton15- Prospect
Re: trouble verifying my account on facebook
Moved from Mobile & Notifications Support to Awaiting Reply.
There have been no replies or contributions on this thread for several days. Do you still require help?
If you do not reply to this thread within the next 3 days, we will assume you have abandoned your request for help, and this thread will be moved to the Abandoned Topics section without further notice.
If you are not the thread starter, please do not post for any help or support on this thread.
Thanks for your co-operation and understanding!
There have been no replies or contributions on this thread for several days. Do you still require help?
If you do not reply to this thread within the next 3 days, we will assume you have abandoned your request for help, and this thread will be moved to the Abandoned Topics section without further notice.
If you are not the thread starter, please do not post for any help or support on this thread.
Thanks for your co-operation and understanding!
iMeow- Ultimate SN Fan
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