Personal account with Business page problem
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Personal account with Business page problem
Hello,
I originally setup a personal account [You must be registered and logged in to see this link.] . I then clicked on the "Create Page for my Business" link and set up a fan page for my business [You must be registered and logged in to see this link.] . I have been very confused about the relationship between these two pages. It seems that my personal page takes precedence over the business page. I have a couple questions...
1) Why are my links so long and confusing? I have seen users with much shorter links i.e. [You must be registered and logged in to see this link.]
2) I also have a problem sending messages to fans; While viewing my fan page - I select a fans image - I then select 'send Joe a message' the message goes through fine except for one thing... the message is being sent from my personal account instead of the fan page I am sending it from. So the receiver of the message is seeing my personal image and name instead of my business image and name. How do I correct this?
3) When viewing my fan page, there is a link at the bottom of the page that says "Create a Page for My Business".
I am already on my business page, why would I have this option?
Thanks for the support
Have a blessed day
Bill
I originally setup a personal account [You must be registered and logged in to see this link.] . I then clicked on the "Create Page for my Business" link and set up a fan page for my business [You must be registered and logged in to see this link.] . I have been very confused about the relationship between these two pages. It seems that my personal page takes precedence over the business page. I have a couple questions...
1) Why are my links so long and confusing? I have seen users with much shorter links i.e. [You must be registered and logged in to see this link.]
2) I also have a problem sending messages to fans; While viewing my fan page - I select a fans image - I then select 'send Joe a message' the message goes through fine except for one thing... the message is being sent from my personal account instead of the fan page I am sending it from. So the receiver of the message is seeing my personal image and name instead of my business image and name. How do I correct this?
3) When viewing my fan page, there is a link at the bottom of the page that says "Create a Page for My Business".
I am already on my business page, why would I have this option?
Thanks for the support
Have a blessed day
Bill
bcannon- Prospect
Re: Personal account with Business page problem
Hi Bill,
Hope that clarifies things a bit!
You can set up a username for your business page at [You must be registered and logged in to see this link.] and click on the 'Set a username for your pages' link on the bottom. Do note that there may be some requirements which may prevent you from registering a username for your page initially (eg. Not enough fans, not online for long enough yet, etc).bcannon wrote:
1) Why are my links so long and confusing? I have seen users with much shorter links i.e. [You must be registered and logged in to see this link.]
Unfortunately, with a fan page you cannot send out private messages via your fan page either individually or mass-messaged. You can only post them on the fan page's wall for others to see.bcannon wrote:
2) I also have a problem sending messages to fans; While viewing my fan page - I select a fans image - I then select 'send Joe a message' the message goes through fine except for one thing... the message is being sent from my personal account instead of the fan page I am sending it from. So the receiver of the message is seeing my personal image and name instead of my business image and name. How do I correct this?
This option is available on every page, and allows one to create an additional/another page (unrelated to your current one). A FB account can administrate an unlimited number of fan pages.bcannon wrote:
3) When viewing my fan page, there is a link at the bottom of the page that says "Create a Page for My Business".
I am already on my business page, why would I have this option?
Hope that clarifies things a bit!
Tim- Administrator
Re: Personal account with Business page problem
Tim wrote:Hi Bill,You can set up a username for your business page at [You must be registered and logged in to see this link.] and click on the 'Set a username for your pages' link on the bottom. Do note that there may be some requirements which may prevent you from registering a username for your page initially (eg. Not enough fans, not online for long enough yet, etc).bcannon wrote:
1) Why are my links so long and confusing? I have seen users with much shorter links i.e. [You must be registered and logged in to see this link.]
Bill Cannon:
This is awesome, just what I was looking for. Thank you.
I have already changed my personal name, had to use billcannon3 but that's ok.
However, my business name - GSpirit, is a little more critical and I see someone is using it as g.spirit. I really want GSpirit (all one word) but I guess the "dot" doesn't matter because if I type in GSpirit it puts the dot in automatically.
Question: I don't think the person that is using it has been active with this account. Is it possible to transfer the name from the existing user either through a mutual agreement or through FB support if deamed in-active?Unfortunately, with a fan page you cannot send out private messages via your fan page either individually or mass-messaged. You can only post them on the fan page's wall for others to see.bcannon wrote:
2) I also have a problem sending messages to fans; While viewing my fan page - I select a fans image - I then select 'send Joe a message' the message goes through fine except for one thing... the message is being sent from my personal account instead of the fan page I am sending it from. So the receiver of the message is seeing my personal image and name instead of my business image and name. How do I correct this?
Bill Cannon:
Interesting, I simple wanted to send out a "Thank You for Joining" message. Do you have any suggestions on how to go about thanking the fan for joining?This option is available on every page, and allows one to create an additional/another page (unrelated to your current one). A FB account can administrate an unlimited number of fan pages.bcannon wrote:
3) When viewing my fan page, there is a link at the bottom of the page that says "Create a Page for My Business".
I am already on my business page, why would I have this option?
Bill Cannon:
Understood, thankyou.
Hope that clarifies things a bit!
Bill Cannon:
Thank you very much Tim for taking the time to answer.
Peace
bcannon- Prospect
Re: Personal account with Business page problem
So that Members know which topics still require assistance, would you please let us know within 2 days if this is still a problem
If no reply is received this thread will be Locked and Moved to Solved without further notification; thanks
If no reply is received this thread will be Locked and Moved to Solved without further notification; thanks
Ruby- Ultimate SN Fan
Re: Personal account with Business page problem
==> Locked, sent to Solved
-JayJay
-JayJay
JayJay- Ultimate SN Fan
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