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Facebook issues

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Post by TanaiCardona Mon Sep 06, 2010 6:55 pm

Hi Foton, you're not alone. I'm in exactly the same situation...
At the beginning I thought I had put the wrong number, but I've seen many people had never got the confirmation code by mobile.

Let's keep our fingers crossed that this get solved soon.
TanaiCardona
TanaiCardona
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Post by safaa Tue Sep 07, 2010 6:08 am

Foton wrote:Hello!

I'm having problems logging in on my facebook account.

I was asked to confirm that I was human when logging in to my Facebook account but I accidentally gave wrong mobile number. Sad

Now SMS with confirmation code was send to that (wrong) number and I can't get it.

I can't login to my Facebook account because it keep asking me for confirmation code I don't have.

If I click on
"Add your phone"
then
"My mobile service provider isn't listed"
then
"View pop-up"
to add my number it opens "Confirm your phone" window and again asks me for Code I don't have.

Shouldn't there be window asking me for new mobile number?

Also there is link "Never got your confirmation code? Let us know!"
And if I click on it - it asks me to log in. And here we go again - I can't login in because I don't have code.

(Or use a different verification method)

click on it but nothing will happen

I got stuck in the same circle for about 2 hours.
And I do not think there anyone can help, just pray so if there is anyone can hear you maybe will help.

Anyway as Michael Jackson said you are not alone Devil
safaa
safaa
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Post by IdoMaimon Tue Sep 07, 2010 8:34 am

I'm Also Having this problem! WTF! i lost my FB Sad
OMG what can we do about it??? i'm addicted to the facebook! OMFG OMFG OMFG

i also wrote a song about the facebook!!!
you can hear it!
[You must be registered and logged in to see this link.]

Sad
PLZ If someone can solve this problem... tell me about it... what should i do? i want my facebook and i want it now!
IdoMaimon
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Post by TanaiCardona Tue Sep 07, 2010 9:56 am

IdoMaimon, where are you from?
Be patient, there's not much we can do so far... besides reporting it on the help section. We'll see what happens...
TanaiCardona
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Post by IdoMaimon Tue Sep 07, 2010 10:36 am

from israel. where can i send a mail?
IdoMaimon
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Post by mumm Tue Sep 07, 2010 11:04 am

I just wanted to say that I have the same problem and I hope it gets fixed...
I have about 1 week used facebook and i really don`t like that it has problems like that. Sad
mumm
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Post by TanaiCardona Tue Sep 07, 2010 11:12 am

I have been using facebook for 3 years... this is something new.
TanaiCardona
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Post by IdoMaimon Tue Sep 07, 2010 11:34 am

Me too using fb for 3 years.
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Post by TanaiCardona Tue Sep 07, 2010 12:24 pm

OK, I managed to confirm my identity. I live in France but I'm actually from Colombia... Colombia is on the list of operators, so I asked a friend there to get the code for me using his mobile. He got it and it worked...

Perhaps if you have friends in another country, they may help you out.

If I get any answers from FB, regarding the emails and reports I send, I'll post it here.
TanaiCardona
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Post by IdoMaimon Tue Sep 07, 2010 12:31 pm

TanaiCardona wrote:
Perhaps if you have friends in another country, they may help you out.

it wont because the code was already sent to a wrong number.
IdoMaimon
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Post by Ruby Tue Sep 07, 2010 3:02 pm

This entire thread , split off from the main thread is sent to solved section where those who have posted on it can see it


too many people have hijacked the original thread;

If you have posted in this thread and need help you need to start your own thread in the right section
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Ruby
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