Roadblocked- Help Please!

I tried to login yesterday to my Facebook account and was unsuccessful. I entered my username and password, but after clicking "login", the page simply refreshed and went back to the blank Facebook login homepage. I tried several times, all with the same result. I noticed that before the page refreshed to the Facebook login page, the url showed [You must be registered and logged in to see this link.] I use IE8.

Finally, I tried putting in the wrong password, just to get to another page. This sent me to the verify account/reset password page due to incorrect passowrd. I entered my email but never recieved a reset password code via email. I did this twice, never recieved an email with a code.

I am able to access my facebook account on my phone with no problem. I even went on my phone and changed my password, in case my account had been hacked. This was successful- Facebook sent me an email letting me know I changed my password. But I am still unable to login on my laptop with my new password. It continues to simply refresh to the blank login page.

I read some of the other posts about roadblocks- I have NOT been redirected to any page that requests information to verify my identity- whether that be an email address/birthday/pics of friends/etc. Nothing. All it does is refresh to the original Facebook login page- [You must be registered and logged in to see this link.] like I never even tried to login.

Please help! Thank you!

I tried to login yesterday to my Facebook account and was unsuccessful

Has this happened previously?


You could try to delete cookies and cache in IE; Use a different browser such as Firefox and see ....

This is Facebook log in URL


[You must be registered and logged in to see this link.]

Of interest, can you still send and receive emails using the email address you have associated with Facebook , especially if you are on the lap top

Thanks! IE8 did not work, even after cleaning out the cache and cookies. But I downloaded firefox and it took my through the steps to reactivate my account- looking at pics of friends.I guess something in IE8 was just blocking that process from coming up and redirecting me to the login page. But it is now working properly in both IE and Firefox.

Thanks agian!

So very rapidly Solved by as suggested , using a different browser

Thanks for the feedback!!

Moved to Solved