Facebook help with mobile verification
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Facebook help with mobile verification
I had an account with Facebook which I deactivated because I made another Facebook account but when I try activating my mobile phone to receive text messages it keeps saying "Sorry, that phone was recently used to verify another Facebook user and is not currently eligible for mobile verification" I don't understand why it keeps saying this because I deleted my mobile number off my old profile more than a month ago & i am still unable to add my mobile number to my new Facebook account?
CAN SOMEBODY PLEASE HELP ME
CAN SOMEBODY PLEASE HELP ME
bugalugs1981- Rookie
Re: Facebook help with mobile verification
bugalugs1981 wrote:I had an account with Facebook which I deactivated
How did you do this please?
because I made another Facebook account
Why did you have the need to make another account?
but when I try activating my mobile phone to receive text messages it keeps saying "Sorry, that phone was recently used to verify another Facebook user and is not currently eligible for mobile verification"
That maybe suggests that I hope the Facebook account has not been hacked but you have not yet told us about this ?
I don't understand why it keeps saying this because I deleted my mobile number off my old profile more than a month ago & i am still unable to add my mobile number to my new Facebook account?
How did you do tat please?
Ruby- Ultimate SN Fan
Re: Facebook help with mobile verification
i made another account with a different email address because i was having problems with the email address & facebook account i already had! are you able to let me know why i cant add my mobile number on my new account??????
bugalugs1981- Rookie
Re: Facebook help with mobile verification
bugalugs1981 wrote:i made another account with a different email address because i was having problems with the email address & facebook account i already had
Again...what were those problems please? H
ow did you deactivate that account?
How did you remove the mobile number from that previous Facebook account?
Who else apart from you knowns that mobile number and has access to the machine ?Sorry, that phone was recently used to verify another Facebook user and is not currently eligible for mobile verification
are you able to let me know why i cant add my mobile number on my new account??????
First one needs to know why the other account got removed
How llegitimate your access is to the mobile devise is
Currently it seems as if you have not actually disassociated that mobile devise from the Facebook account and/or that devise is also in use by another person on another Facebook account
Ruby- Ultimate SN Fan
Re: Facebook help with mobile verification
I deactivated my account at first but i have now permanently deleted it so i have to wait 2 weeks then i will try if my mobile number works with my new account!
I removed my mobile number from my previous Facebook account by removing it from my page & account.
All my friends knows my mobile number & no1 has access to my machine as its my personal laptop!
I removed my mobile number from my previous Facebook account by removing it from my page & account.
All my friends knows my mobile number & no1 has access to my machine as its my personal laptop!
bugalugs1981- Rookie
Re: Facebook help with mobile verification
You still do not sat what the problems were you had with the old account that caused you to close it?
Had it been Hacked or ...??
Had it been Hacked or ...??
Ruby- Ultimate SN Fan
Re: Facebook help with mobile verification
How recently did you create the now' old 'Facebook account as your Facebook notification is telling you that the mobile devise has recently been used by someone
What kind of 'problems please? Please be more specific in your reply as the question is asked for good reasons ..thanks !!
made another account with a different email address because i was having problems with the email address & facebook account
What kind of 'problems please? Please be more specific in your reply as the question is asked for good reasons ..thanks !!
Ruby- Ultimate SN Fan
Re: Facebook help with mobile verification
its hard to explain, sometimes i had problems logging into one or the other but once i deactivated my old facebook my email was working perfectly fine & now i have no problem at all with my email or new facebook page
bugalugs1981- Rookie
Re: Facebook help with mobile verification
bugalugs1981 wrote:sometimes i had problems logging into one or the other
What kinds of problems ?
Dare one ask what, if anything ,is the Protection you have on that machine you use to connect to Facebook ?
( sorry to ask so many questions but it may well be that your account got hacked but you did not realise it!!)
Ruby- Ultimate SN Fan
Re: Facebook help with mobile verification
sometime i could log in and sometimes i couldn't! it says it will take about 2 weeks for my old account to get permanently deleted so when that 2 weeks has finished ill c if i can add my mobile number to my account then!
bugalugs1981- Rookie
Re: Facebook help with mobile verification
What, if anything, is the Protection on that computer you use to access Facebook?
Is this the URL you use for Facebook ?
[You must be registered and logged in to see this link.]
What kind of messages did you get from Facebook when you failed to log into Facebook ?
You say you also had problems with the email address you had associated with Facebook ?
What kinds of problems were they please?
What is also of concern is you say Facebook says you ( someone ) recently used that mobile number on another account?
Do they tell you how long ago that was?
How long ago did you open the other Facebook account?
Is this the URL you use for Facebook ?
[You must be registered and logged in to see this link.]
What kind of messages did you get from Facebook when you failed to log into Facebook ?
You say you also had problems with the email address you had associated with Facebook ?
What kinds of problems were they please?
What is also of concern is you say Facebook says you ( someone ) recently used that mobile number on another account?
Do they tell you how long ago that was?
How long ago did you open the other Facebook account?
Ruby- Ultimate SN Fan
Re: Facebook help with mobile verification
Sadly there has been no response to questions asked or input from the OP for a week so
Assumed to be abandoned
Sent from Mobile notifications to abandoned but please do start a fresh thread if you still need help and do give us the requested iformation if you do repost
Assumed to be abandoned
Sent from Mobile notifications to abandoned but please do start a fresh thread if you still need help and do give us the requested iformation if you do repost
Ruby- Ultimate SN Fan
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